How to Keep Your Cool When You Are Criticized

Video Transcript

"None of us like to be criticized, but there's a way that we can handle it so that we can keep our cool. I'm Gloria Campbell, President/CEO of Advances Training Systems located in St. Petersburg, Florida, giving you the best way to keep your cool when you're criticized. The best way to do that is to not take it personally. Maybe what someone is doing is trying to help you become better. If they're not, that's the way I look at it. So I basically take a look and see; no. 1, whose saying it, why are they saying it, saying. The second thing is, is it true. I mean, for example, if you're being criticized because you're a habitually late person, it's true. The only way to avoid that criticism is to what? Change the behavior. So criticizing, being criticized is never easy, is never fun and in some cases, we may not like it; but if it's true, if it's something that a behavior that I need to change or I'm not going to take it personally. I'm looking at it from the standpoint. This is going to help me get to where I want to be. My name is Gloria Campbell. I'm with Advances Training Systems, telling you how to keep your cool when you're being criticize."