How to Buy a Replacement Battery for an iPod Shuffle

Video Transcript

"If you're like me, you can't live without your iPod music. Hi, I'm Rokosz, your digital lifestyle expert, and I'm going to show you how to buy batteries, replacement style, for your iPod shuffle. This little guy is a great thing, and if you own one, you know what I'm talking about. Clipped to anywhere, plug into your favorite set of headphones, and you're ready to jam. Well I use my so often, sometimes I find a little fault in the battery. And how do you know it's the battery? Well this doesn't have a screen, so if it doesn't take a charge, and it doesn't hook up properly, you're not getting a reading when you plug it into your iTunes, or to your USB port, most often it's going to be a battery issue. Now like all iPods, there are no user serviceable or replacement parts in it at all. What does that mean? Don't take it apart, don't attempt to take it apart, you're not supposed to take it apart, don't take it apart. First of all, unless you know exactly what you're doing, it voids the warranty, and I figure a lot of times, let the pros do, what the pros do. So, how do you get a replacement battery? Well if you're lucky enough to live in the area, where you can just walk it back down to your Apple store where you bought it, then go ahead and do that. And if it's within a year, they should just go ahead and replace it. The nice thing is, is that they've got it, and they're ready to do it, they can just simply hand you another unit, and you're ready to go, they send that one off to be refurbished, and somebody else can get a heck of a deal on it down the road. If you've got the Apple pro-care protection plan, you can go ahead and call them at the number, or visit them through their interface, at apple.com. Let them know that you think it's the battery, that you want it to go, and they'll give you the instructions how to get this back to them, so that they can get you- In most cases, they'll actually just give you a new unit, and then put the battery in this one, and send it to, like I say, send it off as a refurb or things like that. Even though you can't replace the battery, or buy the battery by itself, in any kind of meaningful or easy manner, it doesn't mean that Apple doesn't take care of you. So, go ahead and contact them, Apple is your best bet to get things done. I'm Rokosz, your digital lifestyle expert, saying, string you later."