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How to Compare Phone Companies

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From Quick Guide: Phone Support 101

Summary: Compare phone companies by looking at the cost for bundle packages, local and long-distance calls and extra features, such as call waiting or call forwarding. Speak with customer service representatives from different phone companies to compare phone plans and use tips from a telephone specialist in this free video on telephone companies.

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By Kathy Pabst Robshaw
eHow Presenter

Kathy Pabst Robshaw set up the first-ever outbound business-to-business call center in England. Pabst Robshaw was the first chair to the European Telephone Council and ABWA's Business...read more

Series Summary

These days, more and more people carry cell phones around with them. People are slowly getting away from land lines and calling cards. Although some still use these devices, they can prove to be difficult without familiarity of how they work. Some people may still ask themselves, what's the difference between a land line and a cell phone? What's the price difference between the two? And telemarketers are starting to call cell phones, as well. How does one go about getting rid of those phone calls? Technology is supposed to make life easier. In this free video series on telephones, a phone specialist explains the basics of using telephones. Find out how to find the numbers on a phone and how to make phone calls. Get information on making international phone calls and learn how to use call forwarding. Transfer phone calls like a pro with information from this free video series.

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Video Transcript

"It's a little bit complicated when you think about selecting a telephone company. Today we are going to talk about how to choose a telephone company. My name is Katy Pabst Robshaw with total telephone effectiveness. The first thing you want to look at and consider is, is it for a cell phone or a land line perhaps both. Do you have to put the Internet into the mix, if so that's called a bundle, you may want to have service for all three of those technologies that you are using in your home. The next thing you are going to look at is type of call, is it long distance or local or in my case international. Will the company support you with those products. International you can think about negotiating for a rate, we do that regularly when we talk to our phone company. The other areas you need to look at are the features that they can provide for you and what do they charge. Call waiting can cost more, voice mail can certainly cost more. Call forwarding can cost more. Those are the things that you need to compare put it side by side and my strong advice is call the phone company, talk to a customer service rep, and negotiate and get your facts right. So those are the steps you need to consider when you are looking at your telephone company, my name is Kathy have a really good day."

eHow Article: How to Compare Phone Companies

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