Becoming a Better Communicator

Series Summary

Effective communication skills are essential for building and maintaining successful relationships with family and coworkers. These skills are also key to managing new environments, people and situations. Interpersonal communication can be verbal or non-verbal, direct or passive and involves both one-to-many and one-to-one interactions. Improving interpersonal perception builds communications skills and can provide relationship help. Learn about disclaimers and excuses in conversations in this free video series. Capture tips for avoiding gossip to reduce offenses and learn to improve communication with those around you.

Video Transcript

"Hi there, I'm Tracy Goodwin, and I'm the red sweater lady, and today we're going to be talking about how to prevent problems in conversations. There are actually a lot of things that we do, or we don't do, and we should, things that would help improve us as communicators, and you probably don't even realize it. Maybe you do some of these things, maybe you don't. But by picking up on a few little things like the disclaimer, talking about excuse makers. There's actually a difference between good excuses and bad excuses, picking up some of the little tips, just things that you can start throwing into a conversation can help make you a better communicator. And that's what we're all working towards, a lot of times we probably feel like, I'm just not a good communicator, I always say the wrong thing or I always stick my foot in my mouth. Well that may be true. But, there a couple of things that I want to teach you today that you can start incorporating into your conversations with people at work, people in your family and you will become a better communicator."