Troubleshooting Hard Drive Failure

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Troubleshooting failures in a computer's hard drive means scanning the C drive for error checking. Find out how to attempt the recovery of bad sectors of a hard drive with help from a software developer in this free video on computer hard drives.

Part of the Video Series: Computer Technology
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Video Transcript

Hi my name is Dave Andrews. Today I'm going to talk to you about troubleshooting hard drive failure. Now what's going to let you know that your hard drive is failing in your computer is if it locks up quite a bit, what will also happen is you will get the notorious blue screen of death come up on your computer quite a bit. If that's happening to you quite a bit where your computer is locking up and blue screening on you, one thing you want to do is troubleshoot those failures. So let's go to our computer and while your computer is still functioning, one of the first things that I would suggest you do is a scandisk. So let's click on our Start menu and the let's click on computer or it would be my computer on Windows XP. Now you have your C drive here and that's the one we want to scan because that's usually the one that your operating system is installed on. Just right click on it, go to properties and let's click on the tools tab. Now you have several options here. We want to do error checking. Let's click on check now. Now in Vista you have to be an administrator so let's click continue. Now what I want it to do is I want it to both automatically fix the errors that occurs and I want it to scan for and attempt recovery of bad sectors. Now that's going to take quite a bit of time to run, but basically it's going to scan the entire surface of your computer's hard drive and look for problems. So let's click start. Now I'm going to get a warning here that says you can't check this disk while you're using it. So let's click on schedule disk check and now let's reboot our computer. Basically what I've told it to do is to check the drive for errors the next time the computer boots. Now as your computer starts back up, you're going to get your manufacturer's boot logo to show on the screen and then it's going to go into the process of booting your operating system. Now instead of that operating system coming all the way back up, you're going to get a screen here in a moment that says it's scanning your computer's hard drive and searching for errors. That's the screen that's actually going to be scanning our drive and here it is here where it's checking the volume and is going to begin checking the bad sectors as well. Just let that run through and it'll scan your entire drive for problems. My name is Dave Andrews and I've just showed you how to troubleshoot hard drive failures.

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