Troubleshooting E-Trade

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To troubleshoot E-Trade account problems, log on to the Web site, and talk to the customer service representative over their chat line. Call the toll free number for E-Trade if problems persist with advice from a business professor in this free video on E-Trade.

Part of the Video Series: E-Trade Brokerage Firm
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Video Transcript

Hi. My name is John Niemira and I want to talk to you today about troubleshooting your E-Trade account. E-Trade very rarely has any problems that you're going to need solved but if so, there's a couple different ways to troubleshoot your account. You can get on line and go to the help button on their web site. Log in to your account, go in to their, to the help menu and you can talk immediately with a customer service representative. Chat back and forth on line. Or if that's not working for you, not getting good response, call their 800 line. Their toll free number. Get a representative on the phone. Tell them what's going on. They have been very, very helpful in the past. Great customer service there at E-Trade. I don't think you're going to have too many problems with them. Give them a try. Call the number. Get on to their web site. For any more information on this topic or any other business topic, you can contact me directly at my email;


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