Gateway Monitor Troubleshooting

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To troubleshoot a Gateway monitor, try plugging in another monitor to determine if the problem is in the monitor or in the computer. Troubleshoot a Gateway monitor with information from the CEO of a computer and video service company in this free video on computers.

Part of the Video Series: Gateway Computer Troubleshooting
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Video Transcript

hi, my name is Roger. I am with R-Tech Computers. We are going to discuss how to troubleshoot a Gateway monitor. Whether it's a Gateway monitor or any monitor for that matter, if you need to troubleshoot a monitor the first and simplest thing to do is try another monitor. More than likely your in a home nowadays with more than one computer. Just simply move the monitor from one computer to the other and see if the problem stays with the monitor or if it stays with the computer. If it stays with the computer, then obviously there's something wrong with the computer and not with the monitor. At that point things can get a little more complicated on how to fix this. There are a number of things that cause definite problem. The most common of those would be a bad video card. In this day and age many of the motherboards have build-in video cards which would be a really bad thing because that would mean that you'd have a bad motherboard. At this point you'd really need to get a professional involved in looking and diagnosing this further. Feel free to call us at eight one eight three four seven eleven-hundred and we'd be happy to, for a fee of course, we'd be happy to troubleshoot the problem for you.

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