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Gateway Monitor Troubleshooting

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From Quick Guide: Diagnostics 101

Summary: To troubleshoot a Gateway monitor, try plugging in another monitor to determine if the problem is in the monitor or in the computer. Troubleshoot a Gateway monitor with information from the CEO of a computer and video service company in this free video on computers.

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By Roger Ahuja
eHow Presenter

Roger Ahuja is the president and CEO of R-Tech Computers, a computer and video service and retail store established in 1993. For the past 15 years, Ahuja has helped customers with...read more

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pcbonez said

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on 11/28/2009 I'm a retired Electronics Tech. I frequently repair LCD screens and [more often] motherboards at the component level. The most common problem with LCD screens [any brand and TV's included] is the use of cheap low quality Chinese and Thai capacitors. [Cheap in this case means low quality, not low 'grade'.] The next most common problem is bad production line soldering. Third is blown transistors which often blow due to the effects of cheap capacitors or bad soldering. Probably 1/2 of the bad LCD monitors or TV's you come across can be repaired by anyone with basic soldering skills for $10-$20 in capacitors. Most of the rest will need caps and some re-soldering and/or transistors. [Very old units may need new back-light tubes/lamps.] Replacement caps must be proper grade of low ESR type caps. There are several 'levels' or 'grades' of low ESR. [Panasonic FM are equal to or better than th...

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Video Transcript

"hi, my name is Roger. I am with R-Tech Computers. We are going to discuss how to troubleshoot a Gateway monitor. Whether it's a Gateway monitor or any monitor for that matter, if you need to troubleshoot a monitor the first and simplest thing to do is try another monitor. More than likely your in a home nowadays with more than one computer. Just simply move the monitor from one computer to the other and see if the problem stays with the monitor or if it stays with the computer. If it stays with the computer, then obviously there's something wrong with the computer and not with the monitor. At that point things can get a little more complicated on how to fix this. There are a number of things that cause definite problem. The most common of those would be a bad video card. In this day and age many of the motherboards have build-in video cards which would be a really bad thing because that would mean that you'd have a bad motherboard. At this point you'd really need to get a professional involved in looking and diagnosing this further. Feel free to call us at eight one eight three four seven eleven-hundred and we'd be happy to, for a fee of course, we'd be happy to troubleshoot the problem for you."

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