Solutions to Financial Aid Problems

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When looking for solutions to financial aid problems, it's helpful to visit a school's financial aid adviser. Talk to a lender who has placed a bond in default with help from a financial aid officer in this free video on student financial aid and loans.

Part of the Video Series: Student Financial Aid
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Video Transcript

Hi, my name is Brooke Kramer and I'm the Financial Aid Officer at Argosy University, South Lake City. Today we're going to talk about overcoming problems to financial aid problems. So pretty much there can be a lot of problems when you start trying to apply for financial aid. Even the first big one is, "How do I complete the free application for Federal Student Aid" or "How do I get loans". So the very first thing you need to do is actually go to the FAFSA website, the Free Application For Federal Student Aid and there's going to be a lot of information there regarding how you can start the process of getting financial aid. The first thing is to complete the application and at that time I would then suggest that you go see, go to your school and see if you can meet with the financial aid adviser who can tell you more about what you qualify for; if there's initial steps you need to complete in order to get financial aid and they can also be able to answer those basic questions you might have about some of the problems you specifically are having. You can also always go to the Department of Education website and they can give you more information as well about commonly ask questions. One big problem that students might run into is that they're currently on defaults on past student loans and because of that they cannot receive financial aid. In order to be able to qualify for financial aid, again, you need to talk to your lender who your bonds in default with and find out what steps you need to do in order to rectify the situation. Once you're able to make a certain amount of payments with your lender, usually you will come out of defaults on your student loans and will be able to receive additional financial aid. If you have any other questions, please feel free to check out our website at


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