How to Contact Credit Reporting Agencies

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To contact a credit reporting agency, visit the Equifax, Experian and TransUnion Web sites, find their mailing addresses, and contact each agency in written form with a request. Get a hold of a credit reporting agency in written form with advice from a registered financial consultant in this free video on money management.

Part of the Video Series: Money Management & Credit
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Video Transcript

This is financial adviser Patrick Munro talking about how to contact credit reporting agencies. Credit reporting agencies do not take phone calls at their call center. The only way to report to them is through email or most notably by written mail. There are three agencies: Equifax, Experian and Transunion. And when you go on-line you can find out what their mailing address is and put together an appropriate letter and send it to them, normally registered. They will respond to you and send you a credit bureau report back. All correspondence is in written format and you must follow up on a regular basis. It's a long process. It takes a period of time to get things resolved, but that is the way the system works. Many times they don't take phone calls because people with credit problems tend to be emotional in nature and those phone calls are very difficult to handle and manage. This is Patrick Munro talking about the best way to contact credit reporting agencies.

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