Troubleshooting an Internet Browser

Video Transcript

" Hi! I’m Mike with expertvillage.com, and today I’m going to talk about a couple of quick reasons why you might not be able to get to a particular website. While there are a lot of different reasons why you might not be able to like blocked on a corporate network so people will actually be doing work instead of going to play little silly games.com. We’re going to assume that this is a home computer and for some reason you just can’t view your bank statement online. What you want to do is pull up your web browser, and we’re going to use safari here. You need to check to see whether or not your block popup windows is enabled. What happens is a lot of times websites will utilize popup windows for information or spawn on another window to open up and click on a link. If safari is blocking it, even though the website maybe bandied and not maliciousness and intent it, may block it anyway because it really doesn’t know the difference. You need to make sure that that’s turned off. The other is if the website is flash based, a lot of websites are based on a format called flash that’s an interactive and very graphical, almost video like format. You need to make sure that the flash player is installed to view those types of websites. Some of them don’t have up out links or click out links in case you don’t you usually see a very large F in the middle of your screen. It doesn’t mean that you failed, that means that you just need to get flash player. You can hit at w.com to get that anytime."