Meet Amanda Ford eHow’s Relationships & Family Expert.

Not using information against someone is a good way to build trust and friendship. Learn to improve loved ones' self disclosure by building trust in this free communications video.
All Videos In The Series, "How to Improve Self Disclosure"
"Now something else that is almost as important, or equally as important, as not betraying the confidence of the person who is disclosing information to you. Not using the information against them, and this really, I think pertains a lot to the work situation. You know, and this could be, "I'm going to tell you about my ad campaign ideal", and then the person goes, let's say you told me about your ad campaign idea, and then I go to the boss and tell him about it, like as if I came up with it. It could be that simple, or it could be, you know, somebody's been stealing money from work, and a coworker comes to you in confidence and admits that their the one's that's been doing it, but don't tell anybody, and you go straight to the boss. You know, what you want to do in a situation like that is encourage the person to come clean. But, if they are sharing something with you in confidence, you need to not use that information against them, or if you feel like you have to use that information against them, maybe they broke the law, you have to tell them that you are going to go to the authorities, or go to the boss. But, for trivial things, what might be trivial to you, it's obviously not trivial to the person disclosing the information, just don't use it against them. Just keep it to yourself. That's what your purpose is as the listener."
Expert Village: Tracy Goodwin
Video Series: Relationships & Family
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