Think Before You Reply to E-Mails

Video Transcript

"Now when we talk about replying to emails, the first thing that you have to do is you have to slow down. Sometimes, we kind of scan the email and we respond to it really quickly. You don't want to do that. You want to slow down. Read the full content of the email, think about what it is that you want to say and then respond. So that you can respond accordingly, you can write a clear, concise message. That's real important that you do that. It's also real important of that reply button. You know, if you're getting emails, or you know, may you get an email that has been sent to a lot of different people. Well, who do you want your reply to go to? Think very carefully about when you're replying to email, who do you want to reply to? You know, maybe the email was sent to ten people. But do you really want to reply to all ten of those people? Maybe the information is irrelevant to nine of them. So, you want to just reply to one. Be real aware of who you're sending to, and whether the information is pertinent, valid and valuable for them."