Abbreviations & Acronyms in E-Mail

Video Transcript

"Alright, the first thing I want to talk about are abbreviated letters or acronyms that you use or don't use. Things like gtg for got to go. Cyber space language, that is recently, but most people know what it is. You know, laughing out loud is lol. You never want to use this in business ever. On a personal level, if you are emailing directly with someone who is a good friend, it is okay to use them. But if you're sending emails that are on a personal level, but they're kind of in the middle there, they're not official business, but they're not your good friends, you want to stay away from these as well. Because, especially in business, what you want in your emails is clarity. And just in case somebody doesn't know what the acronyms or abbreviations are, you're not going to have clarity."