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Summary: Learn how to deal with split checks with expert tips and advice on customer service in this free video clip on waiting tables.
With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms. Moselle has worked along side the Tampa,...read more
"Hi! My name is Leslie Moselle and we're here at Mickey Quinn's in Seminole, Florida and on behalf of Expert Village, this is how to be a successful server. One of my tables that I have tonight has a party of 6. With these larger parties, the first question you want to ask at the end of the meal after everyone has had their dessert and after you feel they've completed their order is whether they're going to split the checks or not. Not everyone wants to pay for the entire table's meal. Sometimes they do offer that, but you don't want to ever assume. You're going to ask your table if this is going to be together or separate. This will let them know whether or not you're going to have to split the checks for them. Sometimes there are a few things that people want to do in a few different options. Whether it be one person wants to add the alcohol to their tab or one person wants to add the appetizers to their tab, depending on the order that was placed. I'm going to go ahead and check with the table and see if their tab is going to be all together or if it's going to be separated. Alright, I have the check and I wanted to know if this is going to be all together or are we going to have separate checks? Actually, we're going to split it up just a little bit. Okay. Did you want to split it right down the middle? No. Actually, I want to take all the alcohol and my pal is going to take the appetizer. Very nice. I'll go ahead and give you the appetizers and him all the alcohol, and then I'll just put the meals on separate checks. That sounds good. Wonderful. I'll go ahead and work on that and I'll be out in just a second. Thank you. No problem."
eHow Article: How to Deal with Split Checks as a Waiter