Video: Preparing Your Questions: Hiring a New Employee

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How to hire a new employee, and effectively prepare questions for a job interview; get expert tips and advice on hiring practices in this free instructional video.

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Video Transcript

Hi! I’m Tina Buechler from Business Growth Training, I’m here today to talk about tips and techniques for hiring a new employee. In this clip I want to talk about preparing your questions, there are two kinds of questions you’re going to prepare and one is you’re going to prepare the questions that you’re going to ask over the phone and you’re going to prepare the questions that you’re going to actually ask in the job interview. This is more challenging than you think. First step is to go back to that job description that you created at the very beginning looking at what were the keys things you were looking for, at this point you need to determine: what are the skills I must have? This applicant must have these skills. Then create a list of what would be great if this person had this person that would be great had these skills - I’m sorry, if this person had these skills that would be great and the third thing if this person had these skills that’s a bonus. So what you’ve done is essentially divided your skills set into must have, would be nice to have and as a great extra, this is actually your filtering process. You now take those must haves and from there create a list of behavior based questions that will validate does this person really have this skill, this knowledge or this attitude that I must have? It’s more tricky than you think from different things that I’ve read anywhere between 21 to 71% of resumes have falsehoods and lies on them and if that’s what’s on the resume and you’ve used that resume as your screening tool, you now need to make certain that indeed although that information’s on that resume this person really does has these skills, and your questioning is how you actually choose that. So make sure that you ask a whole bunch of open ended questions and open ended questions are questions that can’t be answered by yes or no. You also want to make sure at this point that you’re not asking any questions that contravene private rights like age and marital status and things like that. When it comes to questions like that you need to switch to close end questions, what I mean like that rather than asking if somebody’s married you would want to say, “Are you able to relocate?” And then that is a question that requires a yes or no and then you have a specific answer to the real question is the ability to relocate. The other thing may be are you available to work all three shifts, the person says yes or no they have a concrete answer its not their martial status or whether they have children but whether or not they can actually do the job. A great part for resources: go to the local library, go online, there’s lots of resources that will help you come up with really good questions. Fundamental to success of hiring the right person is asking the right questions so that you get the right answers.

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Preparing Your Questions: Hiring a New Employee

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