Guide to Insurance Claim Settlements

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When it comes to putting in a claim, this could be something that's very catastrophic to you personally or to your business and the main thing you want to do first is to call your carrier. Get a guide to insurance claim settlements with help from an expert at Combs & Company in this free video clip.

Part of the Video Series: Insurance Questions Answered
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Video Transcript

Hi, my name is Susan Combs, and today we're going to talk about a guide to insurance claim settlement. When it comes to putting in a claim, this could be something that's very catastrophic to you personally or to your business and the main thing you want to do first is to call your carrier. As soon as you call your carrier, you can put them on notice so that they know that a claim is going to be coming in and they are going to assign a claims manager. That claims manager is going to want all the details. So did you call the police or was there, you know, was there a break in and they stole your possessions and you need to file a claim for the property that you lost or was something else done? Was there a car accident? They are going to want to know that there has been a police report on file and then they are going to want a detailed account. What's the cost that's associated to you that you are out the money of? They are also going to want pictures, I mean like they say pictures speak a thousand words. So if you can actually supply them with pictures, that's going to show the proof of what actually happened. So if you had hail damage to your roof, you know, you can take pictures that are going to show this. You know, also a lot of times with hail damage, you know, run outside and collect the hail and put it in your freezer, that's going to show how big was it golf ball size hail, was it softball size hail and then that's going to be more likely to get a roof replaced for you. So the main thing is is to gather as much information as possible and then they are going to assign a claims manager to you and then if you need to bring in other parties such as you know, an attorney, to fight a claim that's having trouble being processed or a real estate person that's going to have to find you temporary space, you can do that as well.

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