How to Eliminate Duplicate Emails in Inbox

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Eliminating duplicate e-mails in your inbox is something you can do in just a few short moments. Eliminate duplicate e-mails in your inbox with help from a social media director in this free video clip.

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Video Transcript

Hi, I'm Caitlin Connors, social media director at Boomtown Internet Group and this is how to delete duplicate emails in your inbox. If you have one email that seems to be duplicating, it may be corrupt. You need to search and delete that. You can go to your mail client and type in the email. For this example I've used no reply at sender. Here's the email that's corrupt and keeps duplicating in the inbox. Simply click on it and delete. However, it's not that simple. You're in a mail client such as Mac mail, Entourage or Outlook, you need to go directly to where that file is which is usually on a server. If you have a gmail account, let's go directly to gmail. Simply search in the search bar the same way we just did and there's the actual original emails. Delete them from here and you will be sure to delete the corrupt files. Doing this simple deletion of one email will fix many hard to explain reasons why there may be one mail file duplicating. If you are on Outlook, the other thing that you may want to do if you have multiple emails being duplicated, go to account settings, more settings, advanced and make sure that you uncheck the box that says leave a copy of the message on the server. Repairing your mailbox will let the computer sift through and find out the corrupt files. If you forward your emails from one PC to another, then the forwarding rule, mail preferences in this case rules. The forwarding rule can create loops where messages are continually being bounced back and forth between them creating an infinite number of duplicates. You'll have to change your rule here accordingly. The other thing you can do is uncheck the option for leading a copy of the messages on the servers. This option you can find in your advanced settings. That should help fix your duplicate emails. I'm Caitlin Connors, social media director at Boomtown Internet Group and that's how to quickly delete any duplicate emails in your inbox.


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