How to Cancel Xbox Live Subscription

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There may come a day where Xbox Live just doesn't have much to offer for you anymore. Cancel your Xbox Live subscription with help from a devoted tech power user, gamer and gaming fan in this free video clip.

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Video Transcript

Hi there. Shannon Cook from So, are you ready to cancel your Xbox Live account? Find out how with these handy dandy tips from me. To immediately cancel your Xbox Live gold membership, you're going to need to contact Xbox support. Their contact information is on line and can be found at You cannot cancel your account through chat or email so you'll need to call customer support and speak with someone for reals. You should know that if you are on a two-year Xbox Live contract, you can self-cancel your subscription on If you cancel before the end of your two-year arrangement, you will be charged an early termination fee and any applicable taxes. Well, and there you have it, everybody. A little bit of information for how to cancel your Xbox Live account. I hope that that helps, and thanks for watching. See you next time.


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