How to Get Rid of TrustedAntiVirus

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TrustedAntiVirus is not nearly the helpful program that its name suggests. Get rid of TrustedAntiVirus with help from a professional and experienced software engineer in this free video clip.

Part of the Video Series: Getting Rid of Unwanted Computer Programs
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Video Transcript

Hi, my name is Matt Pierce. I'm a Software Engineer, and today I'd like to talk with you about how to remove trusted anti-virus from your PC. Trusted anti-virus is what's known as malware which is a malicious software that does some sort of damage to you either by stealing data or damaging the data that's on your hard drive or causing you to purchase something you don't need to. Now, trusted anti-virus falls within the realm of what's known as fake or rogue anti-malware or scareware being that it scares you into doing something and it masquerades as if it's a piece of anti-malware. It's not. It's just pops up at window that says, I found a bunch of viruses or trojans or some other piece of malware in your PC and says for a, you know, for a small fee, you can remove that from your PC or it'll remove it for you and you'll be done with it. But, really it didn't find anything; it's just trying to scare you into buying something. Chances are if you have discovered a piece of malware in your PC, you probably have other malware that you don't know about. And so, what I like to do is use what's called a shotgun approach in removing the malware from your PC. To do that, I like to use some freely available anti-malware applications that are really good; four of them being SuperAntiSpyware, another one, MalwareBytes or Spybot Search and Destory or SpyHunter. They're all freely available on the Internet. You can Google them, download them for free. They have paid versions which do some pretty cool things too, but you don't need those just to disinfect your PC. So, just get them off the Internet, download them and install them. When you do that, they're going to want to update their viruses, their anti-virus databases. So, let them do that and when they get done, they're going to want to run and disinfect your PC, but don't let them do that yet. What you wan to do is get them all updated and installed and then, you want to reboot your PC into what's known as safe mode. To do that, you reboot and then you tap the F8 key repeatedly as it's coming up and you'll be presented with a screen like this with several options of, you know, how to boot up. You don't want to come up with safe mode with networking or just come up in safe mode. That way, just the basics are running on your PC, the malware doesn't get the chance to run and your anti-malware software will be able to do the best job it can and have the best chance of disinfecting your PC. So, once you get it up and going, you're in safe mode, what you want to do is run each of your anti-malware tools one after the other. You want to start them up, you won't have to worry about updating your virus definitions 'cause all, you already did that in the previous step. Just bring it up and then you want to perform what's called a full scan or its full system scan. Don't do quick scan. You want to do everything. So, bring it up, let it do the scan, let it run all the way to the end. It'll give, provide you with the list of what it found and some recommended actions to take to get rid of them. Go ahead and follow those. Just let them, let the anti-malware software clean your PC. It'll go to the point where it wants to reboot, but don't let it. Just exit the tool, start the next one and do the same thing all the way to completion until you get through all four or however many you decided to go with. When it get to the very last one, that's when you let it reboot. And your system should come up and it'll be nice and clean and your, your malware will be gone. Now, at that point, you want to uninstall some of the anti-malware packages that you did install 'cause they'll all be competing for system resources which will slow your system down. So, just go and uninstall the ones that you've, you want to. You may have saw one that while you're doing this that you like; you might want to keep that going 'cause you can keep that installed, it, it has the opportunity of repeatedly updating its virus definitions in case you get infected again then you can rerun it. And also keep the installed packages for the other ones 'cause then they're already right there on your PC, you can re-install, update them and go. And you should have all tools you need to get rid of the malware in case you get reinfected in the future. So, I'm Matt Pierce; today, we talked about how to get rid of trusted antivirus on your PC. Thanks for watching.

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