Comments on: How to Get Wells Fargo Mortgage Help

on 10/5/2009 1-year of modification effort, still no luck. Could not get a straight answer out of them to save my life. One minute you are optimistic, the next you want to end it, depending on who you got at Wells. Wish I had let them foreclosed a year ago. Obama should have let the lot of them failed. All this headache and still they cannot help a majority of folks in distress. Obama should have waited just as long to bail them out.

on 5/21/2009 OMG...I thought it was just me. Why can't they just lover the interest rate. They would still get the loan repaid and not end up with property that they don't want.

on 5/3/2009 WELLS FARGO is beyond a NIGHTMARE! We have been dealing with WFHM for one year trying to get their help with a loan modification. To only receive a letter dated 4-26-09 saying that they will not approve a modification because we have not sent them the requested information. We have sent them certified letters and COUNTLESS faxes containing hardship letters, budgets, paystubs, tax returns, plus documentions for most of my conversation with them dating back to June of 2008. They've told me: they haven't received it, even though I have a certified receipt from the post office and every fax log. We've heard we can't help you because your not late, you make too much money, you don't make enough money, we don't have your docs.... etc. etc. We have been an A customer, never late, with a high credit score. We unfortunaly got stuck in the housing crisis with a house that would not s...

on 4/28/2009 Wells Fargo has been nothing but a nightmare for us! We called them BEFORE we were late and told them we weren't going to be able to make our payment. They said they couldn't help us because we weren't in default. Then we were 15 days late, called them, no help because we weren't 30 days late. Then 30 days late, no help because we weren't 90 days late. Then they finally told us if we made 3 payments, we would qualify for a modification. We borrowed money to make the payments, then when the time came, the told us that we just proved we could make our payments and didn't qualify for a modification! What kind of help is this? We felt like we were strung along and lied to. We don't want to lose our home and called them before we were even late to see what our options were. They were no help...

on 4/16/2009 WELLS FARGO IS A FAKE!!!!i have been trying to get them to redo my loan for 9 months, and today they asked for yet another (4) " submited loan plan " i have sent them everything they have asked for a yet still back at square one.i have not had a job since dec. 2007 my wife has had 3 pay cuts in 2 years and now with myself working again (full time) sale date on my house set in two weeks and as soon as i got my first payroll check send the stub along with "submitted loan plan" #3. that was a week ago. and now start all over again! WELLS IS A JOKE !!i have 10k in income tax return and verified income again, and they dont want it!! sure but they got the bailout money and now 3 BILLION profit something really smells bad, and its coming from the guys and gals riding the stagecoach!!!!!

on 4/7/2009 I've had the same problem. They are a horrible company. They told me not to worry about making payments while they were working on modifying my loan. They finally decided that I had to pay an extra $750 per month for 9 months to catch up on what I owe. If I can't pay my regular payment how can I come up with more money. They don't care about their customers.

on 4/2/2009 W.F. has the worst customer service I ever had to deal with.

on 3/16/2009 Wells Fargo is CRAP!! At least other banks are taking some responsibility for destroying the market. We all know what your doing... Foreclosing on all properties to show a loss so that you can get more tax payer money! Than you turn around and buy another bank to divesify your portfolio at our expense. Wachovia bought World Savings you buy Wachovia..... I guess Citigroup will be buying you next now that they just received a bunch of our money! You want to help people keep their home how about giving us loans at 2%. Your getting our tax money at a 1/4 percent.

on 3/4/2009 It wont hurt to visit White House web site www.whitehouse.org as President open to our suggestions and comments.We can post notes above so they can further investigates what going on at Wells Fargo people. I been reading an unsuccessful loan modification stories about wells fargo. It is time to go after them. And fights for our right as a citizens. Let see what Wells will do this time.Good luck to everyone there is always hope out there, keep on believing.

on 2/16/2009 I have been on WF loss mitigation list for a negotiator since November. They make me call weekly, verify my whereabouts and go over my financials. Tell me they will move me up on the list. Went to a local branch and they set me up with a PMA package since I had a mortgage. I got a checking account, money market savings that they expect me to deposit $75 a month into, Identity theft protection at $12.95 per month and they wanted me to transfer my IRA to this account. I think not! Oh, I also got a stuffed horse. My last call, the assoc. that asnswered the phone said "how did you get yourself in this situation". No kidding! Now I have found out that they are NOT willing to help me because my income is too low so the would rather me lose the house than to help me save it until I can sell it. I wish there was a place to report this type of behavior of this bank. I have been a long

on 2/16/2009 I have been on WF loss mitigation list for a negotiator since November. They make me call weekly, verify my whereabouts and go over my financials. Tell me they will move me up on the list. Went to a local branch and they set me up with a PMA package since I had a mortgage. I got a checking account, money market savings that they expect me to deposit $75 a month into, Identity theft protection at $12.95 per month and they wanted me to transfer my IRA to this account. I think not! Oh, I also got a stuffed horse. My last call, the assoc. that asnswered the phone said "how did you get yourself in this situation". No kidding! Now I have found out that they are NOT willing to help me because my income is too low so the would rather me lose the house than to help me save it until I can sell it. I wish there was a place to report this type of behavior of this bank. I have been a long

on 2/14/2009 * Hi sir looks like you were on a plan and it broke , your now in active foreclosure, let me transfer you to that department.* Hello, I see you are having difficulties paying your monthly payment, what caused you to fall behind? I see your sale date is tomorrow, do you occupy the residence? Do you plan on keeping the property?Wait I was told by Wells Fargo to break the plan, they said it was the only way to get the loan reviewed for modification, what should I do?* Sir if someone here told you that that was mis-information, lets go over your financials, do you have 20 minutes or so?Yeah,tic toc.* Ok sir , I will need 2 months of payments and your next payment will be due in 60 days, we need to move fast to stop the sale. I need to email the foreclosure atty after you make the payment so we can suspend the sale.Cycle continues, just repeat this over and over eventually you just fall too f

on 2/14/2009 * Hi sir looks like you were on a plan and it broke , your now in active foreclosure, let me transfer you to that department.* Hello, I see you are having difficulties paying your monthly payment, what caused you to fall behind? I see your sale date is tomorrow, do you occupy the residence? Do you plan on keeping the property?Wait I was told by Wells Fargo to break the plan, they said it was the only way to get the loan reviewed for modification, what should I do?* Sir if someone here told you that that was mis-information, lets go over your financials, do you have 20 minutes or so?Yeah,tic toc.* Ok sir , I will need 2 months of payments and your next payment will be due in 60 days, we need to move fast to stop the sale. I need to email the foreclosure atty after you make the payment so we can suspend the sale.Cycle continues, just repeat this over and over eventually you just fall too f

on 1/26/2009 I agree this is crap. Wells Fargo is not out to help us. I called them in dec letting them know we were facing financial troubles and would not be making our Jan payment ontime. They offered NO HELP. Said they were sending forms for A loan modification. I have yet to get those. I filled out the thing online and what A joke. This place sucks and they offer NOTHING. I asked the lady if they would rather have my house back instead of me getting through my rough spot. They were rude and said if I could not make one payment I would end up losing my house in A few months anyway. That was repeated several times through my conversation. Not one time did I hear the same explanation from any of the customer service people. Sad when the economy is this bad off they seem like they would rather have yet another foreclosure instead of helping to keep A family in their home.

on 1/23/2009 I was so frustrated with WF's so called Help that I took the time to sign up and post this... I called my mortgage branch as well as followed the recommended steps offered online. The end result is that if WF cannot make any MORE money off of your troubled situation, they do not have a plan to help you... It is quite a kick in the teeth when your faced with the reality of possibly loosing your home and displacing your family... SHAME ON WF... For my family we are going to get as far away from these big corporate banks as possible and look to local credit unions for our future financial needs... This bank disgusts me...