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Comments on How to Get Your Creative ZEN Touch to Work in Windows Vista

  • fandom Feb 05, 2009
    ch part of it. I tried to run it right away but got a 'cannot find explorer.exe error - again, no biggy). 5) Reboot, plug in your Zen. Again for me, Notmad didn't work. This is what worked: Without messing up anything, install Nomad Explorer by Creative on top of it all, and reboot again. 6) After reboot, with your Zen still plugged in, right click the little Notmad icon on the right part of the taskbar and select 'Connect Jukebox Zen'. And voila, check your explorer, it should hopefully recognise the Zen Touch like windows xp would. If you still run into trouble, just install stuff from the beggining, making sure Compatibility: WinXP SP2 and Run as Admin are used everywhere, and keep rebooting till it hopefully works. Best of luck, Fandom
  • FreeSpoken Aug 22, 2008
    (and be patient as it takes awhile) plus Nomad Explorer. All your files on you Zen Touch will become available as a drive. Mediasource software should also work, but I haven't tried that yet. Hope this works for others as well as it did for me. Good luck to you all!
  • FreeSpoken Aug 22, 2008
    (and be patient as it takes awhile) plus Nomad Explorer. All your files on you Zen Touch will become available as a drive. Mediasource software should also work, but I haven't tried that yet. Hope this works for others as well as it did for me. Good luck to you all!
  • FreeSpoken Aug 22, 2008
    The fundamental problem with these directions is that they lead to deleting all your files. Don't know about the rest of you, but I worked hard to get 40GB of files on mine, so unless you plan to download pay files online, do not install 'Plays For Sure' as it does flash the hardware and wipe it out. This is how I got my Zen Touch recognized by Vista, not an easy task from the onset. You should have the CD that came with the Zen Touch somewhere and if not will need to obtain one or the files within. My copy refused to run at all in the CD-ROM drive and Vista could not find the drivers on the CD either. SO, I used Explorer to view those files and discovered that the only one's needed to install the drivers are contained in a folder named Pde. Navigate to a folder within named 'Setup' and click on the execution file named 'setup'. This will install Zen drivers (and be patient as it tak
  • FreeSpoken Aug 22, 2008
    The fundamental problem with these directions is that they lead to deleting all your files. Don't know about the rest of you, but I worked hard to get 40GB of files on mine, so unless you plan to download pay files online, do not install 'Plays For Sure' as it does flash the hardware and wipe it out. This is how I got my Zen Touch recognized by Vista, not an easy task from the onset. You should have the CD that came with the Zen Touch somewhere and if not will need to obtain one or the files within. My copy refused to run at all in the CD-ROM drive and Vista could not find the drivers on the CD either. SO, I used Explorer to view those files and discovered that the only one's needed to install the drivers are contained in a folder named Pde. Navigate to a folder within named 'Setup' and click on the execution file named 'setup'. This will install Zen drivers (and be patient as it tak
  • Dave Donovan May 23, 2008
    In many cases, the firmware upgrade will only work on a Windows XP machine. I have had success on both XP and Vista, but Vista does sometimes get fickle about the firmware upgrade. See if you know someone with a Windows XP machine and try upgrading the firmware on that, then your computer should be able to recognize the device. Hope that helps, good luck!
  • hyourinmaru May 16, 2008
    when i try to install the creative media source it says that the setup is unable to detect a supported product. what do i do?
  • Tonymd Mar 25, 2008
    Im having the same prob. Sucks i get a new pc and cant even use my zen touch :(
  • jobratley Mar 24, 2008
    Hi, I've downloaded the two items, but I cant seem to install the Creative MediaSource Player/Organizer 5.10.38, it just says 'unable to detect a supported product on system' what does this mean? i've been at this all day with no luck! please help, Jo
  • jobratley Mar 24, 2008
    help

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