Comments on: How to Write Policies and Procedures for Your Business

on 3/24/2008 Hello Out There!
I need to write a policy and procedures manual for a company that owns, builds and manages multiple hotels, any suggestions on the best software for this purpose?
Thanks!

on 8/8/2006 When writing a policy always include:
- What the context/purpose of the policy is.
- Who it applies to/does not apply to.
- Effective date.
- Policy owner's name (the person who takes final decisions about the application of the policy).
- Contact person's name and details.

on 6/30/2006 When writing a policy always include:
What the context/purpose of the policy is.
Who it applies to/does not apply to.
Effective date.
Policy owner's name (the person who takes final decisions about the application of the policy).
Contact person's name and details.

on 11/22/2005 Along with, and after, your lawyer vets your manual, have several regular folk read it. Do they understand it? Does it give clear information, and does it give that information in a way that agrees with your corporate culture?

I would also recommend following the standard procedure of page numbering in your looseleaf manual: Section 1, page 3, etc., so that you can easily and efficiently replace pages as needed, without renumbering and reprinting.

on 11/22/2005 Only include those rules that you are going to enforce, then enforce them across the board. If you make exceptions for the employees you "like," then discipline the ones you don't, you end up with a poor place at which to work.