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Working in a customer service position in the insurance industry is going to require a few very specific things from you. Get an insurance customer service job description with help from an executive recruiter and career counselor in this free video clip.
If any system -- inclucing an electronic system, such as a computer, or an electromechanical system, such as a motor -- fails to perform as expected, the first step in troubleshooting is to isolate the problem or problems. A problem isolation procedure is a written procedure that requires you to answer a series of “yes” or “no” questions, which direct you to the failing component (or components) so that you can solve the problem.
As a user of Verizon's cell phone service, you may experience problems with your service, billing or other problems. When you contact Verizon customer support, the customer support agent will provide help with any problems that are reported. However, if the problem isn't solved or requires more contact with you, a reference ID is provided. These reference IDs are also referred to as Trouble Ticket Numbers.
You can set a custom ringback so callers hear a song or other sound when they call you instead of the standard ringing sound. Ringbacks are stored on Verizon's servers and activated through your account when you sign up for ringback service. Verizon offers pre-made ringbacks for personal accounts, but business users can make their own custom ringbacks through the Business Ringaback Tone service. Fees for custom ringbacks run from $50 and up to upload, plus $1.99 per line per month as of winter 2011.
When you want to know the whereabouts of your family members, Verizon Wireless has a feature that makes GPS tracking possible. This tracking feature only works when you have multiple lines on your Verizon Wireless account and there is an additional fee to use the feature. If the LG Dare you wish to track is not associated with your Verizon account, GPS tracking will not work.
When a claim is submitted to an insurance company, a claim adjuster is sent to investigate the claim. The adjuster then submits a recommendation to the insurance company, either approving or denying the claim. As part of the process, an outside claim representative follows up on the recommendation of the claim adjuster and submits a decision, either agreeing or disagreeing with the claim adjuster. A property claim rep trainee works closely with an experienced property claim rep to learn the position.
Queue theory is the math behind how businesses determine the correct number of employees to have on hand at all times to maximize the efficiency of the business. The equations find the average time employees need to complete tasks, how long customers need and how many employees are necessary to prevent long lines. Each equation finds a slightly different answer for a different queue types and processes.
Whirlpool Corp. produces an extensive line of microwave ovens and other home appliances under the Maytag brand. Whirlpool-built Maytag microwaves feature a traditional pull door handle rather than the push buttons found on microwaves from many other manufacturers. When used frequently, these handles can crack or break. Although changing the handle on a Maytag microwave oven requires the partial disassembly of the door, the process is fairly simple and straightforward.
More commonly known as a restraining order, a protection from abuse (PFA) is a legal document that an individual files when someone is harassing or stalking her. If you reach a point in your life in which the protection from abuse is no longer necessary, such as a reconciliation with the other party, cancel it by going through the proper channels. The process of cancelling a PFA varies slightly according to the state in which you live.
Slatwall panels are commonly found in retail outlets, though they are also sometimes found in home settings. Sometimes known as slotwalls, these panels have horizontal grooves that can support a variety of inserted hooks and other hanging devices. These slatwall hooks come in a number of styles and varieties and can be used to accommodate a variety of merchandise.
The Motorola Q is a Windows Mobile cellular phone compatible with the Revol Wireless cellular service. To activate your Motorola Q on the Revol network, you need to take your phone to a Revol Wireless retail store. Even if your Motorola Q has a manufacturer's lock, Revol can flash or unlock your phone and activate it to function with Revol's cellular service.
Sometimes employees leave a job only to realize how good they had it at their old place of work, and find themselves wanting to work there once again. Approaching an old supervisor for a job when you have previously left the company to work elsewhere is almost never a comfortable situation, but there is hope of regaining a position at your former place of employment if you approach your old supervisor in a tactful and professional manner.
The HTC Evo is an Android smart phone branded for use with the Sprint wireless network. There are two versions of the HTC Evo -- the “HTC Evo 4G” and the “HTC Evo 3GD.” The HTC 3D supports 3G data speeds. Specifically, the HTC Evo 3D is capable of up to 14.4 MB download speeds and up to 5.76 MB upload speeds. You can improve the 3G data speeds on your HTC Evo by resetting the device’s data settings to bypass the Sprint proxy.
Temporary warehouse jobs can be helpful when you are between permanent positions or if you need to earn extra money. Prior experience with packing, shipping, machinery, or other skills that are used in a warehouse, is helpful. The holidays are notorious for temporary opportunities, however, many companies hire workers for short-term projects throughout the year. Knowing where to look and filling out the application correctly can help you to obtain a temporary job.
If you have AT&T DSL, your contract likely locks in with a minimum of 12 months of service. You can transfer your DSL service to a new address. If your contract is less than 12 months old, you will be charged a “move” fee.
If you're passionate about fashion and have a good mind for business, a career in clothes merchandising could be right for you. Merchandising is a marketing function that involves procuring, distributing, displaying and promoting clothing on a retailer's behalf. A clothing merchandiser should be as well versed in the design and construction of clothing as she is in fashion trends, consumer behavior, visual display, marketing concepts and general business practices. A clothes merchandiser’s responsibilities encompass a range of activities that make the work interesting and challenging.
AT&T developed the Navigator application for smart phones to provide hand-held devices with the capabilities of a GPS navigation system. The application features updated maps, turn-by-turn navigation and real-time traffic alerts. It also allows users to locate the nearest ATMs, restaurants, gas stations and Wi-Fi hot spots. The app is free to download, but ongoing service requires a $9.99 monthly free at the time of publication. If you want to cancel the monthly service, several options are available.
Delivering a quality product to customers ensures that a company maintains high levels of customer satisfaction and reduces the risk and cost of replacing faulty products. Companies define and measure product quality in different ways. For example, a product may have to meet the quality requirements of an independent body, such as the International Organization for Standardization. However, products may also have to offer customers a less objective form of quality, known as perceived quality. Perceived quality reflects what the customer feels is important. It varies from customer to customer, so is difficult to quantify.
Respecting your customers' time, preferences and motivations for buying are key to closing sales. Dressing appropriately demonstrates respect for your customers. Being polite and sincere is a good starting point for making a sale. Basics include introducing yourself, offering a handshake and asking -- and remembering -- your customers' names. These efforts will help you build the rapport necessary for customers to trust you and gain confidence in your products.
Merchandisers understand the importance of planograms; the sketches outline the placement of product on a store shelf or retail display. For chains, planograms ensure consistency of product placement between locations, and wholesalers use the sketches to enforce the display of their product which will result in the highest sales volume. Independent business owners utilize planograms to maximize shelf space and enhance the look of merchandise. Starting with an effective planogram is one way to ensure product is restocked and maintained in a way that enhances display quality.
To change your LG Banter's current mobile carrier, you must perform a SIM unlock procedure. When you received your phone, it was locked onto that particular network. The lock helps prevent you from using the Banter on a rival provider. However, you can unlock the phone and insert a different provider's SIM card into the device.
A solar turbine field service representative has a set of skills in sales as well as specialized knowledge of solar renewable energy. Combined, the representative's exemplary skills help her determine the solar energy product most suited to a customer based on energy requirements, site conditions, price and other considerations. Her employer may require the ability to assess the site to determine suitability for a turbine. Her salary varies based on her experience, role and the type of compensation the employer is offering.
Accounting professionals can work in a variety of different capacities, aside from providing accounting tax services. Some accountants serve as business managers, putting their business acumen and accounting expertise to work to help keep a business operating as profitably as possible. According to the Bureau of Labor Statistics, nearly 76,000 accountants worked as managers of companies and enterprises throughout the United States. These accountants generally earn salaries on a par with accountants in other fields.
If you are trying to recruit customer service representatives, you can use Craigslist to post a free job ad. Craigslist is a free website that allows its users to post and reply to classified ads. You can post a job ad for customer service representatives on Craigslist by following a specific procedure.
As a store manager, your duty and responsibility is usually to achieve company objectives and goals. To achieve these ends, your goal must be to maximize the resources at your disposal to keep productivity levels high. Whether you're lagging behind other stores in terms of results or just want to improve your operations, you can take multiple steps to have a positive effect on productivity. Many productivity enhancers rely on time-saving technologies or methods.
IBM’s ClearCase 7 software is primarily used in corporate computing because it gives users the ability to access files and data remotely. This is a favored software package because it can be implemented on Windows, Linux and UNIX systems. If you are having problems with the ClearCase 7 software on your computer, you probably need to check your connection to the Internet, your login privileges and the system requirements to run the software.
In the business and social networking worlds, web-conferencing has become a standard practice for many companies and individuals. Hosting online seminars -- otherwise known as webinars -- can be a useful tool to market a product, a service or specialized knowledge. It can also be used to educate any interested parties about your particular area of focus. Webinars are often preferred over more traditional seminars since they are a more efficient and cost effective option for presenting material to a potentially unlimited number of people. If you are planning to host a webinar, keep in mind that a variety of…
Customer service workers focus on assisting customers with their questions and concerns regarding a product or service. Though the occupation might require long hours and the wrath of some unsavory customers, the growth prospects are rivaled by few other careers, according to the U.S. Bureau of Labor Statistics. Additionally, training is typically provided for the positions, so previous experience might not be necessary.
If you have an eye for design and the motivation to make sales, you might consider becoming a retail merchandising representative. In such a role, you will be responsible for putting together fabulous displays, arranging floor plans and showcasing the products you love to increase sales and profit. Not only will you use your unique talents, but you will meet new and exciting challenges daily. Your favorite store needs your creativity so get started on the road to your new career today.
Many people have the mental picture of Secret Service agents as shadowy figures wearing dark sunglasses hovering around the president and other important national and international figures conducting official business and state visits with the United States. The Secret Service has a well-earned reputation for being a glamorous career with an element of excitement. Aspiring members of this elite squad must also meet rigid standards for education training -- and personal character.
Customer service representatives can be the bane of our existence, or they can be our best friend. As an article by Carey Alexander in The Consumerist notes, customer service representatives are often denigrated by irate customers who want their problem resolved immediately. However, a kind word and a gentle disposition goes much further in getting a problem fixed through these representatives than does a poor attitude and a loud voice. Nonetheless, as with any industry, customer service representatives vary in quality. Companies look for great representatives because the service provided by these individuals reflects on the company itself. To do…
The U.S. Department of Homeland Security houses the Customs and Border Protection (CBP) office, whose customs agents work at all United States borders, airports and ports. They conduct inspections and enforce immigration, agriculture and customs laws and regulations. The education required to be a customs agent varies, depending on level of relevant experience and the government pay grade at which a candidate wants to enter the CBP.
Customer care, also known as customer service, can play a significant role in how a customer perceives an organization. As customer care agents represent the company for which they work, they can help ensure customer satisfaction, collect information on new product initiatives and even encourage customers to return for future business.
Mail carriers in California, just like others throughout the United States, work for the federal government. As a mail carrier, you will deliver mail to California homes and businesses, collect money for postal fees and, occasionally sort the mail for delivery. California is the fourth highest-paying state for postal workers, according to the Bureau of Labor Statistics. Mail carriers in the state had an annual mean wage of $52,190 as of 2010. Those working in the Los Angeles area were averaging the highest with an annual mean wage of $53,180.
Lee Jeans is a major international retailer and manufacturer of denim wear and casual wear. Established in 1889, the company is headquartered in Merriam, Kansas, and is often referred to as the inventor of the jeans jackets. One of its most popular pieces of clothing, the Lee Rider Jacket is based on the company’s classic styles of the 1930s and 1950s. In fact, it's been said that the legendary actor, James Dean, was even a fan of that piece of clothing.
When Charles Darrow invented the game of Monopoly in 1934, he created a bestselling game that has been produced in 37 languages and sold in 103 countries. In 2010, Electronic Arts honored Monopoly’s 75th birthday by creating a 3D video game. One of the features of the game is the ability for players to choose one of Monopoly’s variations of the original rules, or create your own.
The U.S. Bureau of Labor Statistics estimates that 15,640 gaming cage workers, or cage cashiers, held jobs as of May 2010. The BLS predicts that the occupation will shrink by about 10 percent by 2018 as more employers automate procedures. However, the bureau also noted that the occupation experiences a high turnover rate, increasing the chances applicants may have when searching for a job, and that previous casino or cashier experience is also helpful.
If you have an eye for fashion, good customer service skills and a background in retail, you might make an ideal candidate for a job as a boutique store manager. You often have to pass through a few professional levels before advancing to the general manager position. But you can move on to still bigger opportunities -- and bigger paychecks -- from there. the U.S. Bureau of Labor Statistics provides detailed employment and salary information for every stage of your career in the retail industry.
If you are interested in a career that allows you to help others in need, becoming a human service program director could be worth looking into. The career field of developing programs for human service agencies is one that can make a difference with the right combination of skills and determination.
When an AT&T GoPhone customer loses the phone, certain steps must be taken to ensure that a customer's losses are kept at a minimum. The company's policies on lost GoPhones can have a major impact on what choices a customer has when he loses his phone.
Companies are learning that complaints from their customers and employees are great opportunities for improvements. Companies can take this type of information from customers and use it for improvements, but they must learn how to manage complaint data. Managing complaint data requires a way to organize the information and use it effectively to identify areas where the company can develop better ways to operate.
Tubing is a recreational activity for persons of all ages which uses an inner tube or similar floating device that requires each person to float along a river on an inflated tube along a river. In Pennsylvania and Delaware, the Brandywine River can be traveled on by tube as the river is classified a class 1 stream. The Brandywine between these two U.S. states is gentle and meandering, allowing recreational parties to gently float down the river to observe nature on the banks of the Brandywine. Activities such as canoeing, kayaking and float tubing are popular activities on the Brandywine.
Sometimes, service with a smile doesn't cut it. While it's important for customer service professional to be positive, upbeat and courteous, there are a variety of other techniques individuals need to employ when delivering the best customer service possible. Using techniques that humanize the customer, proactively solve his problems and admit fault when problems cannot be solved can improve a customer's outlook on your company and your service efforts.
A longboard is a variation of a skateboard that is similar in looks to a surfboard on wheels. Instead of being used to complete various tricks, the longboard is used as a mode of transportation, slalom or downhill racing. Riders must review various factors from the types of trucks used to the maximum weight allowance before selecting the right type of longboard to suit their riding needs.
A title service agent, also referred to as a title insurance agent, is a sales position within the insurance industry. This position proposes and sells title insurance policies to individuals and businesses who purchase real estate to safeguard the validity of the title. Individuals who are interested in pursuing this career path must meet certain requirements to be eligible for employment in this field.
While successful organizations typically require sales departments to drive business and earn profits, sales departments also represent a challenge for most businesses to build, train and manage. Sales skills required by corporations also differ from the sales skills required by startups. Corporations typically will have a history with sales teams and can use this history to gauge sales techniquess. Startups, on the other hand, have limited or no sales history and must typically rely on the business savvy of founding members.
Passenger service agents work in the commercial transportation industry, where they assist travelers by making and confirming reservations. They may sell tickets, check baggage and provide passengers with information regarding departure and arrival times and locations. They may provide passengers with additional information regarding local points of interest, restaurants and events. Passenger service agents are often regarded as the face of their company, since they are the passenger's primary contact. Wages for passenger service agents may vary based on their industry and geographic location.
Each store has its own unique personality and ambiance that is carefully crafted according to the company's specific design aesthetic. The person who oversees the implementation of this design is known as the store's visual manager. In contrast to other types of managers, the visual manager is responsible for creating a specific type of shopping experience for the company's consumers.
Owners and stakeholders have to make sure their company is doing well financially, and numerous metrics measure the success and health of a business. Revenue, or top line, is one type of information that many people find relevant. Growth in this area shows that a company is successfully connecting with its customers and making sales.
While there are many character traits that make up a good manager, there are advantages to having someone in charge who can speak more than one language. It is important for the management, not just an employee, to be bilingual because they can work to solve problems that occur between non-English speaking customers and employees.
