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Valencia Higuera's Profile
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  • Comment by longhairedwench on How to Buy a Home After Foreclosure on Jan 01, 10

    I am surprised at the low ratings for this article. This is good advice-right on the money! There is hope for people after foreclosure. I have personally seen a friend buy a house after foreclosure. Keep writing good articles!

  • Comment by bjoh249 on How to Deal with Rude Customers on Dec 30, 09

    I work in a video store and yesterday I had another rude customer over the few movie-themed Monopoly games we sell up front during Christmas. I think she was the daughter or daughter in law of the last woman I had get beligerent over the games because she couldn't return them because she didn't like the them. This woman wanted to exchange it and she didn't have the receipt and it wasn't bought on her account(it was a gift). Just like the last woman she got beligerently rude and said she wasn't coming back there anymore. First off she rents a lot there, so it is stupid to go nuts over the theme of some monopoly game that we have sold only two of this Christmas. Worst of all was this time there were other customers in the store and they witnessed it all. No one was in the store except for that one customer the last time. I just realized then why I haven't had a one-on-one customer serv...

  • Comment by trvlarrngr on How to Pay for College on Dec 18, 09

    Great tips on paying for college. 5 stars

  • Comment by nextellady on How to Deal with Rude Customers on Oct 12, 09

    I found that if you ask the rude customer to stop, wait a min. and think about it. Do you have a job? oh you do, do you have control over the company rules policys etc... you dont - because you just work there and your just trying to make a living! Thats exactly what I am doing here. I will do my best to help you if you can explain your problem and we can work it out the best we can together. I worked as a gm at a sprint dealer for 11 years. This really works and reality I didnt own the company and I couldnt change the rules and policys but I could almost always get the problem fixed if the customer was willing to settle down and be patient!

  • Comment by wikdtongue on How to Deal with Rude Customers on Sep 15, 09

    Today I served a very rude customer. He gave me major attitude for no reason. Told me to hurry up and threatened to "smash me". I know I should just ignore it and not take it personally. But it's just not fair that customers know they can say whatever they want and that you can't give any of it back to them. We actually had another customer being rude to my supervisor cos she couldn't return her item. The customer was swearing at her and accusing her of calling her a liar. My supervisor actually dished back some of the attitude and the customer roared "HOW DARE YOU SPEAK TO ME LIKE THAT?" -- eventhough she had been doing worse. It just baffles me.

  • Comment by civilwrites on How to Overcome Social Anxiety on Aug 02, 09

    Great job! Very helpful article. Thanks for the excellent tips. Will try them immediately.

  • Comment by deeply on How to Communicate with Your Spouse on Jul 13, 09

    1. "Give undivided attention." Undivided attention is not obtained by turning down the volume, or turning off the TV. It is obtained through genuine love. Someone in love can give undivided attention in a war zone with bombs blasting overhead, a building collapsing, and an earthquake below. 2. "Make a vow to listen". Someone that has to make a vow to listen without interrupting their spouse is someone more interested in being heard that in hearing. If you love your wife, you will never have to make this vow, you will place their own interests above your own. 3. Distractions... See #1. 4. "Maintain eye contact." A man that truly loves a woman will dream of her eyes, when she is not there. To instruct a man to look his wife in the eyes, is to reveal to that man that he does not care for his wife as deeply as he should. 5. "Be honest about what you like and dislike." Express more th...

  • Comment by jull14 on How to Save Money During a Recession on Jul 10, 09

    This article is so interesting and helpful. I really love this article. Thank you for sharing this information with us, the steps are very easy to follow and please keep up the good work. Thanks and have a bless weekend.

  • Comment by Anthony Zerrer on How to Get a Bad Credit Home Equity Loan on Jul 09, 09

    Thanks for the information. I see there is so much to this loan stuff that one should read the fine print before signing for the loan.

  • Comment by sysalq on How to Become a Leader on Jul 04, 09

    Hi Valencia, Why not add up another element in this great article. I suggest the element is something related to one of capability that is "to influence and to lead" (not only to communicate and to motivate). This factor emerges in political people! A president is a part of politician (the one who could influence) and a leader (could be an example to others. What do you say...

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