I've discovered, after an hour of trying to take out the diffuser without cutting my hand, and finally hiring a handyman, that my fixture--and many in modern kitchens--has a wooden surrounding that tilts down. The diffuser is not touched at all. By titling up and down on the wooden or other decorative border, one can access not only the bulb and ballast, but could replace the diffuser as well. Fluorescent lights in garages and offices often require the diffuser to be removed, but even that isn't the case with newer fixtures. Thanks!
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Thanks for the correction about the starter/ballast issue. Primarily I was talking about changing the bulb. The main point of my comment is that the directions given in the original post say to push up on the plastic diffuser and tilt it out to remove it, in order to change the bulb. This would not work for many modern fixtures--and would result in a cracked diffuser or a cut hand. I fortunately only cracked the diffuser! That's when I found out that a large percentage of such fixtures are accessed solely by tipping down or swinging out, the wooden or decorative surrounding material. The diffuser is not touched at all. Thanks again.
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