This is all definitely true. I am very "inpulse-ive" so when I shop, it is very easy for me to change my mind. I only go back to stores and businesses with a positive atmosphere. I don't eat out much, but when I do, I ONLY go to one restaurant here in town. It's not as close as other restaurants to my house, but the owner and his wife are ALWAYS without exception, seating people, greeting guest, getting refills for people, and talking to their customers. The owner remembered us the second time we came in, smiled and asked if we wanted the same booth. That made a HUGE impression on us!
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Enthusiast
1380 Points
