Typical Conflict Situations in the Workplace

Save

One of the hardest things about being in the workplace is managing the many relationships necessary to effectively do your job. Any time you take people of varying origins, beliefs and personalities and put them in a room together for 40 hours a week, it is expected that conflicts will occasionally arise. The great majority of conflicts in the workplace arise because of personal concerns and can usually be addressed with a polite conversation.

Substantive Conflict

  • Substantive conflict occurs when two or more people do not agree on ideas, procedures or pretty much any other issue. Substantive conflict can be managed and in the long run might benefit your business, as having open discussions about important issues can lead to new ideas. This conflict is based entirely on real issues and should not include personal problems or vendettas.

Personalized Conflict

  • A personalized conflict is fueled primarily by emotions. Anger, jealousy and any other number of human responses can cause this type of conflict, and indulging in it is rarely productive for you or your workforce. Personalized conflict is dangerous in that it often escalates rather than fades away, and it must be addressed early or the problems might fester before erupting again.

Examples

  • If a manager and employee are arguing about changing operating hours to better serve customers, this is a substantive argument. There is a disagreement about policy, but both parties can work together to reach a reasonable agreement that might be better than either of their original ideas.

    If an employee thinks that a manager is “out to get him,” this is an example of a dangerous personalized conflict that will likely escalate anytime the employee is evaluated or critiqued by the manager, regardless of the situation's reality.

Promoted By Zergnet

Comments

You May Also Like

  • Types of Conflicts in Nursing

    Conflicts are common in all workplaces, including nursing departments in medical facilities. The conflicts can be stressful and escalate, so it's important...

  • What Is Interorganizational Conflict?

    With organizations expanding their boundaries into wider areas, encountering interorganizational conflict is a possibility. Whereas intraorganizational conflict deals with friction within an...

  • Conflict & Negotiation in the Workplace

    According to Leigh McGee in “Managing Organizational Conflict--No Pain, No Gain,” workplace conflict proves unavoidable. This makes conflict negotiation an important task...

  • How to Deal With Unethical Situations at Work

    Unethical situations at work can wreak havoc upon a business. Whether it is an issue such as inappropriate behavior or stealing, unethical...

  • How to Address Conflict in the Workplace

    The first thing to keep in mind when dealing with conflict in the workplace is that some conflict is normal when human...

  • Free Activities on Peer Conflict

    Children must learn how to control anger and manage peer conflicts. Not only are these life-long lessons, but they also teach children...

  • Situation Ethics & Stealing

    Situation ethics, or situational ethics, proposes that the line between ethical and unethical behavior isn't necessarily unwavering. The religiously rooted concept states...

  • Examples of Employee Conflict

    Employee conflict can create problems for a company. If your employees are not getting along it can affect customer service, productivity and...

  • Common Conflict Situations for Teenagers

    Conflict situations arise among teenagers on a daily basis. Many times, minor conflict and disagreements can result in violence, according to the...

Related Searches

Check It Out

3 Day-to-Night Outfits for the Work Week

M
Is DIY in your DNA? Become part of our maker community.
Submit Your Work!