Tourism Clerical Duties
Tourism can be an exciting industry, and it has a tremendous need for workers with clerical abilities. According to the Bureau of Labor Statistics, as of May 2008, professionals who work in the tourist industry were expected to enjoy a steady level for employment between 2008 and 2018 and the median salary for professionals in the travel industry was $30,570 per year.
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Tourist Information Officer
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Tourist information officers are often the first point of contact with visitors to a particular area or tourist attraction. Tourist information officers provide information in a courteous and professional manner, while addressing any questions visitors may have and recommending hotels, car rental facilities and other services. Tourist information officers also respond to telephone, e-mail or regular mail inquiries from parties interested in visiting the area. They schedule tours and handle reservations for local attractions.
Tourist information officers must have excellent communication skills as well as a pleasant phone voice and are normally required to be proficient in the use of computer programs and office equipment such as faxes and copiers. While a degree in office administration or hospitality is useful, it is not typically a requirement for employment
Travel Agent
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Travel agents help customers make travel plans. They may perform duties such as booking hotel reservations and scheduling transportation by plane, train or rental car.
Travel agents must be professional at all times and be able to work well under pressure and with diverse groups of people. They must be computer-literate and comfortable with most computer software programs as well as with standard office equipment . Most travel agents are also required to be familiar locations around the globe. While a bachelor's degree in business or hospitality is desired, it is not always required.
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Public Relation Specialists
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Public relation specialists in the tourist industry are responsible for marketing information to promote the businesses that they represent, including hotels, amusement parks or city and state tourism offices. Public relations specialists issue press releases about special events, create and maintain web sites to promote the business they serve and handle customer and visitor inquiries.
Public relations specialists must be able to stay on top of current trends and maintain the public image their organization desires. They are normally required to hold a degree in business or communications.They should be familiar with computer software programs and standard office equipment .
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- Photo Credit TRAVEL image by Thaweesak from Fotolia.com
