Client Interview Tips
For many professionals, getting new business is a constant need. In many jobs, clients seek you out for an interview to find out if your services are the particular ones on which to spend money. In these circumstances, it is safe to assume that you are not the only person a potential client interviews. With that in mind, it is important to impress the consumer to ensure you gain the business over competitors. Maximize chances of winning the client over by keeping a few critical tips in mind during a client interview.
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Top Achievements
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Potential clients look for reasons to hire your services. They want to be impressed so they can feel good about their choice. They want to know that you can get the job done.
In order to make the best impression, let the consumer know of your competence and experience in the field in which you work. Be ready to talk about achievements throughout your career. Top achievements may need to be tailored to the particular client depending on the type of work you offer.
As a lawyer, for example, a potential client is looking for someone to represent him in a custody battle following a divorce. Provide examples in which you represented someone favorably under those circumstances.
Self-Esteem and Confidence
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A potential client may want to know how much you care about the work you do. It's not uncommon to be asked if you are happy with the work completed over the course of your career. When you're not happy with what you've accomplished, then it might be tough to sell this to someone else.
This is all about self-esteem, according to IOResourcing.com. If you are sincerely happy about your accomplishments, you exude self-confidence and that gives a reason for the client to have confidence in you.
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Problem Solver
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Communicate that you are a problem-solver. Clients are looking for solutions to problems when they hire an outside consultant. Be prepared to talk about some of the obstacles encountered during your career and how you conquered these obstacles and resolved the situation. This adds more confidence to your image and improves your chances in obtaining a new client.
Enthusiasm is Key
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Be enthusiastic about what you're selling--as ultimately you are selling "you" to your clients. With any number of competitors to choose from, enthusiasm for the work you do can make a difference. Smile and let the client know you are excited about working with him. Let him know that besides doing quality work, you are sincerely interested in working with him. Show passion and enthusiasm for your chosen career and the work that he offers.
Display Responsibility
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When talking about what you have accomplished, never say that you have "been involved" in something. Clients do not care what you may have observed or projects in which you provided input. Clients want to hire the person that can get the job done--the person that will solve their problem. Choose words carefully and let them know that you were "responsible" for the accomplishment, not that you were "involved" in the accomplishment, says the Global Technology and Resources Solutions website.
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References
- Photo Credit man in suit 14 image by Christopher Hall from Fotolia.com