Disadvantages of Apple Business Software
Apple computers have been a main competitor for PC computers since the early 1980s.Since the introduction of the iPod and iPhone, however, Apple has received even more attention around the world. Since the mid-2000s, Apple has ventured into the Microsoft-dominated business world. However, there are still disadvantages to using an Apple computer and Apple business software. These issues deter many from using the software in their businesses.
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Cost
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According to Computer World, Apple business software costs less than traditional PC business software, but the cost of the Mac computer itself is much higher, up to twice as much. The additional cost of the computer makes the addition of software difficult for businesses on a budget. Programs that can switch between PC computers and Apple computers cost about the same for both systems. However, adding software on top of the already pricey computer can exceed the computer budget for some businesses.
Upgrading
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According to Korey Jerome, a writer for MacApper.com, upgrading Apple business software is more difficult than upgrading traditional PC software. With a PC, many software updates are easily downloaded and installed. Apple computers have fewer online upgrades and updates. An Apple upgrade is typically sold as a separate product, increasing cost of use. The upgrades must be manually installed onto the computer, which takes time and several members of the IT staff, depending on how many Mac computers are present in the business.
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Communication
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According to MSNBC.com, communicating with PC-based businesses can be difficult with Apple business software. Although there are many conversion programs, and some of the same programs run on both types of computers, because the base operating system is different (Windows for PC and Mac OS for Apple) communication between the types of computers can be difficult. In file transfers, data can become lost or unreadable, and formatting is often changed. As of July 2010, some popular business e-mail programs such as Outlook do not have an Apple compatible software, which makes it difficult to work with users of these PC programs.
Interface
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According to Apple, the interface for most of its computer programs is visually based. This is ideal for home use, but not always so for business programs. Some businesses benefit from the ability to maneuver through the back door of the program, adapting it for specific needs the business has. With Mac business software, there is no changing how the program operates. The software interface can be something employees are not used to, which can slow productivity.
Support
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According to Jerome, writing in MacApper.com, support for Apple business software is below par. Customer service representatives are not always knowledgeable about how businesses need their computers to work. Jerome says Apple must develop a call center specifically addressed to business-related computer and software issues.
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References
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