Restaurants operate on very tight average margins, and service is a critical part of the restaurant business. Owners and managers hire servers who understand how their roles affect the restaurant's bottom line. The "objectives" section of a server's resume is an opportunity to show prospective employers that the candidate understands the restaurant business and is serious about making a positive impact.
Casual dining establishments look for servers that can manage multiple, frequently changing tables efficiently, provide friendly, smiling service and process orders quickly and correctly. A casual dining objective should emphasize the server's positive attitude, ability to work well under pressure and attention to detail. For example: "To create long-term, repeat customer relationships by providing fast, upbeat service and delivering accurate, complete orders."
Fine dining establishments place less emphasis on speed and more emphasis on creating an enjoyable dining experience for the customer. Servers are expected to be friendly, but more formal, and to be able to describe dishes, give educated food opinions and possibly offer wine pairing advice. Fine dining server objectives should demonstrate that the candidate is comfortable in an upscale environment and understands the importance of making patrons feel special. For example: "To maintain the reputation of the restaurant by offering guests the first-class service and attention expected in a restaurant of (enter restaurant's name here) caliber."
Experience restaurants are those that occur in a themed setting or that offer entertainment along with the meal, such as medieval- or movie-themed restaurants and mystery dinner theaters. These restaurants, found in big cities or near tourist attractions, expect servers to be part of the show. Servers seeking employment in these restaurants should write resume objectives that reflect both their ability to serve and their willingness to adopt the spirit of the restaurant. For example: "To provide guests with an enjoyable and memorable experience by offering excellent service, helping to create an atmosphere and providing entertainment consistent with the restaurant's theme."
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