The Duties for an Operations Analyst


An operations analyst implements more efficient business operations using principles from mathematics, science, engineering and computer technology. Operations analysts are employed by government agencies, the military, the manufacturing industry and the banking sector. Some analysts also work in universities and for research firms. The average salary of an operations analyst as of July 2010 was $79,000 according to Indeed, the job and salary information website.

Problem Solving

  • An operations analyst assesses each problem on its own terms. If tasked with improving the customer turnover of a restaurant or café, for instance, an operations analyst assesses the location and layout of that particular restaurant. An operations analyst will then ask himself crucial questions about the day-to-day activities of the restaurant including how many people eat or drink there on an average day, how they enter their premises, where their orders are taken from and how long they usually stay. An operations analyst is usually required to complete a project within budgetary parameters and to achieve visible increases in service levels upon completion, according to the Sample Job Descriptions website.


  • An operations analyst constructs mathematical models to decipher the number of ways the restaurant could serve its customers. She may use computer software to model the most efficient way to arrange tables and serving areas to ensure as many customers as possible can eat at the same period. An operations analyst then consults the restaurant manager to assess the staff numbers required for efficient customer service.

Variable Data Analysis

  • An operations analyst is often asked to conduct research with different input measures to see how it affects the result. If hired to schedule international flights, for instance, an operations analyst might be asked to alter routes, potential ticket demand and fuel prices to see how costs and profits are affected. An operations analyst requires excellent communication skills in this role as he will be required to liaise with business leaders and computer programmers to develop future strategy.

Business Coordination

  • Large organizations employ operations analysts to refine and develop operating methods that are losing a firm custom or money. Large firms typically have managers at all business levels, each making different decisions for their specific needs. An operations analyst works toward coordinating these decisions so that the organization as a whole executes effective decisions toward achieving a company's goals, according to the State University website.

Resource Management

  • Operations analysts are also hired by organizations to efficiently allocate available resources to maximum a firm‘s efficiency and profitability. In this role, an operations analyst assesses performance levels and pricing, and coordinates transportation and distribution activities, according to the Bureau of Labor Statistics website.

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