Server Interview Tips


An impressive resume isn’t enough to guarantee you the job. The next step is the interview, where the employer learns about you and whether you’d be a good fit for the job. For servers this is especially true, as being a server is about successfully interacting with people, much like an interview. There are a few tips that can increase your chances of getting a job offer.

Dress Professionally

  • Even if the restaurant doesn’t have formal attire, dress professionally for the job interview. This is true for interviews for almost all kinds of jobs and is certainly true for a server position. A big part of the restaurant industry is presentation, whether it’s the food or the service. If you show up to a job interview looking clean and professional, it’ll tell the employer that you’d be likely to do the same on the job. The employer wants to know that you’ll show up for work with clean clothes, shoes, face, hair and more. Likewise, smile and be pleasant during the interview. Customers want a server who is friendly and seems happy to be serving them, so show that at the job interview as well.

Be Enthusiastic

  • Show the employer that you’re enthusiastic about possibly working at his restaurant. Don’t exaggerate or seem gushing with excitement, but do show a strong interest in working for the restaurant. If you have any personal connection to the restaurant, such as it’s one of your favorite places to eat, or you celebrated your 18th birthday there, be sure to mention that. This shows the restaurant is important to you and that you’d likewise want to do a great job to keep the restaurant being a great place to eat. Think of reasons why you want to work there (and not because of the money). Don’t simply say, “The food is good,” but say things like, “They have a varied menu that everyone can find something they like on it.” Show that you’ve put some thought in your answers, and it’ll impress the employer.

Be Quick to Respond

  • Being a server is about being quick to solve problems, as well as being attentive to a customer’s needs. A customer wants to know that when her Mr. Pibb is about to run out, you’ll soon be there with a refill. The same goes for the interview. The employer might ask difficult or tricky questions. Don’t feel rushed, but a quick, well thought-out response could be just what the employer is looking for. Do your research about the restaurant (such as its menu and style of dining) if you are not familiar with it. Also, think about possible questions and what your answers would be. If you seem stumped or are only able to mumble an answer, the employer might not have confidence that you’ll be able to offer a response to a customer who has a question or problem with her meal or service.

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