Being a security guard takes skill, honesty and the ability to remain calm under pressure. Security guards are often the first line of defense in robbery attempts and the first responders to medical emergencies. They must be able to recognize the situation they are called to deal with and quickly assess the next step that must be taken. It can be under appreciated job, but the companies, buildings and residences that employ security guards take it seriously because they understand just how important a job it is.
Many security guard companies hire former police officers and former members of the military. For that reason, many security guard interview questions will focus on the prospective employee's past experience. For example, "Can you tell us about any jobs you may have had in the past that you think will help you in this line of work?" Or, "Security guards have an important role, what previous work experience do you have that can relate to the type of important work you'll be doing for us here?" Applicants should be ready and willing to discuss any previous jobs or training that can show a prospective employer their experience that may be useful when working as a security guard.
Security guards often have a great deal of access to the places where they work. For this reason, security guard companies must make sure they hire honest and trustworthy employees. Security guard interview questions about honesty can range from "Have you ever lied to an employer?" to "If you found out a fellow security guard was accessing information they shouldn't be, but in your opinion it wasn't vital or important information, what would you do?" Questions that ask a prospective employee to make a decision are used a lot because they force the applicant to listen, analyze and then respond.
Security guards can deal with potential problems on the job by taking steps to prevent problems from ever occurring. That's why another type of question asked in security guard interviews focuses on solutions and preventions. One example might be, "The college dorms are known for getting out of hand late at night on the weekends. What steps can you take that might allow you to have more control over the situation?" There are also questions that involve finding a solution in times of chaos, "You've been called for a medical emergency on the 7th floor, but five guests are waiting to be checked in. It's late at night and momentarily you find yourself at the desk, alone. What would you do?" Some questions, like the last example, do not have a perfect answer and often times companies will ask these types of questions to see if the applicant can recognize there isn't a perfect answer and that they would do their best to prioritize and handle the situation.