What Are the Duties of a Practice Manager?


The practice manager is a necessary job for many medical practices. The doctors don’t have the time to manage the basic functions of their practice. The practice manager keeps things running smoothly. Payscale reports that practice managers make about $42,000 to $6,000 a year. Understanding the practice manager’s job duties can help you decide if this job is right for you.

Personnel Management

  • Managing the medical practice personnel is one of the primary duties. Practice managers decide on the number of staff needed by analyzing patient needs, patient flow, the procedures of the medical practice and the skills of the staff. Responsibilities include interviewing and hiring new employees, and laying off or firing employees when necessary. Practice managers also provide training and orientation for new employees and make sure the new hires fill out required paperwork.Practice managers oversee registered nurses, practical nurses, medical assistants, receptionists, appointment schedulers--any taff besides the doctors. Creating a positive and productive work environment is vital, and practice managers must also make sure employees follow all compliance standards set forth by the state government.


  • Practice managers must take a strong leadership role. Creating realistic expectations for the staff is vital to success. A manager's behavior must be polite and professional in order to foster similar behavior from the staff. The practice manager creates policies and procedures for the staff. These procedures must follow legal precedents set by the local, state and federal governments. The manager must monitor staff performance to ensure that employees follow these standards. Practice managers must find solutions to any employee performance problems. These can include changing a specific staff member’s responsibilities. Communicating with the doctors about their needs can also help the manager optimize and streamline the staff’s performance.

Financial Responsibilities

  • Practice managers must also manage financial aspects of the practice. This includes creating a budget and dividing the money among the different divisions in the office after evaluating staff, patient and financial needs.The manager must develop systems for tracking the office’s funds. Reading budget reports helps keep the manager on top of monthly expenditures and earnings. The manager must balance the the workload and payment of employees with the money earned through patient billing. Maintaining this balance includes tracking all patient fees and taking the necessary steps to ensure that these fees get paid quickly.

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