Information technology encompasses all jobs related to computing technology, including networking, software, hardware and the Internet. There are a number of information technology positions that extend from entry-level to management, with a wide array of salaries. Some positions require interaction with people while others do not. If you have any interest in information technology, there is probably a job that fits your personality.
Computer Support Specialist
Computer support specialists are usually divided into two categories: technical support specialists and help-desk technicians. Technical support specialists work for organizations, helping address computer-user issues using automatic diagnostics programs. They may write training manuals and offer training. Help desk technicians address customer computer-related inquiries and provide assistance. Educational requirements for this position may vary from a certificate to a bachelor’s degree.
Systems analysts interact with clients, meeting with prospective customers and determining needs through interviews and observation. Systems analysts work in specific areas such as business, financial systems, accounting and engineering. They also prepare financial analyses regarding purchasing proposed technology and work with programmers to ensure systems are functional. A bachelor's degree in computer science or information technology is usually required for this position.
Computer Software Engineer
Computer software engineers are responsible for the design and development of computer software. They analyze a user’s needs and develop appropriate software using flowcharts and diagrams. Software computer engineer jobs include designing computer games, business applications, network control systems and operating systems. Most software engineers have a bachelor’s or a master’s degree.
Taking information provided by systems analysts or software engineers, a computer programmer writes the computer program. Translating the information into a language the computer can read, computer programmers also make repairs or improvements to existing programs. Computer programmer positions may require a certificate, associate or bachelor’s degree.
Information Systems Manager
An information systems manager's main responsibility is to ensurethat an organization possesses the necessary technology to meet its goals. They oversee all technical areas of an organization along with managing other information technology professionals. Information systems managers may also evaluate new technologies, develop technical standards and determine how to implement any new technology. A bachelor’s degree in a computer-related field is generally required.
- United States Department of Labor, Bureau of Labor Statistics: Computer and Information Systems Manager
- United States Department of Labor, Bureau of Labor Statistics: Computer Support Specialists
- United States Department of Labor, Bureau of Labor Statistics: Computer Software Engineers
- United States Department of Labor, Bureau of Labor Statistics: Computer Systems Analysts
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