Shop managers are responsible for the day-to-day operations of a store and maintaining the store's overall quality. It is the duty of a shop manager to coordinate the other staff members so that they work together to achieve company targets. Shop managers are responsible for hiring, training and disciplining staff members, and it is their duty to record and manage all money coming into the store.
Hiring and Training
The main duty of a shop manager is to hire new staff members. She may place an advertisement in the store's window, in a newspaper or online. It is her responsibility to read through applications and decide whom to interview. During the interview process, she must decide which candidates would fit best with the shop's environment. The shop manager is responsible for training all new hires in the company's procedures and policies.
A shop manager is responsible for organizing the staff. This means he must inform all workers of their hours and duties within the shop. If staff members have performed exceptionally well, the manager may recommend them to the owner for promotion or bonus. By contrast, if staff members fail to perform their duties, the shop manager must reprimand them following the disciplinary procedures of the company.
Shop managers account for all monetary transactions conducted in the store. They must record the amount and source of all money collected for the day, and establish proper money-handling procedures for the staff to follow. The shop manager keeps track of the store's spending, including staffing hours, and often distributes paychecks to employees.
Inventory control is another duty of the shop manager. If an item is not selling, it is the manager's responsibility to either return it to headquarters, put it on sale or display it more prominently in the store. The manager should maintain a record of merchandise in the store and order new supplies before stock runs out.
A shop manager implements company policy established by senior management. This means informing staff members of decisions and changes and listening to their concerns. The manager represents them by speaking to senior management about any problems or concerns staff may have regarding policy changes.
- Photo Credit bread shop image by .shock from Fotolia.com
Tattoo Artist Job Description
A client walking into a tattoo shop is usually unaware of the action that goes on behind the scenes. Tattoo artists have...
Coffee Shop Manager Job Description
A coffee shop manager oversees and directs the activities of a coffee shop. These professionals direct the entire coffee shop operation, which...
Retail Assistant Manager Job Description
Most corporate or even independent retail companies employee assistant managers to run the daily operations in their stores. Some stores have more...
Autoshop Service Managers Job Description
An auto shop service manager is in charge of the operations and personnel at a shop that tests and repairs automotive vehicles....
Job Description for a Retail General Manager
The general manager of a retail store has more responsibilities than any other employee. She handles the everyday operations of the business...
Convenience Store Manager Job Description
Convenience store managers' jobs are fast paced and involve dealing with a variety of customers on a day-to-day asis while overseeing staff...
Job Description of a Grocery Manager
Grocery stores have grown in capacity over the years and offer a variety of services other than basic stocking of food-related goods....
- How to Manage a Tattoo Shop
Duties in Retail
Retail store employees usually work long hours. They perform a number of duties, depending on the nature of their job. Managers are...
- Merchandise Manager Duties
Store Assistant Manager Duties and Responsibilities
Assistant store managers work in merchandise facilities that provide goods to customers such as clothing, general merchandise, grocery or other goods ready...
- Auto Shop Management Tips