Bartenders perform a variety of duties in the course of a shift, all of which can be included in a resume. In addition to serving drinks, bartenders perform customer service, sales, managerial, operational and even security functions. Experience in these duties can be obtained working as a bartender or while working in other professions that require similar functions.
List your experience and knowledge regarding the drinks you've mixed and served and the type of establishments you've worked in. Did you work in a neighborhood pub that primarily serves beer and mixed drinks, or have you worked in more upscale establishments that required an extensive knowledge of wines and exotic cocktails?
Operations and Management
Mention any experience you have gained regarding the operation of a restaurant. This helps if you are seeking a supervisory or management position. Applicable operations experience includes the hiring and training of bar staff, ordering beverages and other bar supplies and opening or closing the bar. Other pertinent duties include making work schedules and implementing cost control measures.
Strong customer service is an important aspect of bartender work, so mention any relevant experience in this area. For example, if you worked as a customer service representative, mention specific duties you performed such as resolving complaints, correcting mishandled orders or ensuring that an order was filled quickly. In short, list any job duties you performed that resulted in satisfied customers.
A bartending position can require sales skills, such as making add-on sales through food orders or drink refills. List any job duties you have performed that resulted in add-on sales. For example, if you sold computers in a retail store, list your successes in selling accessories such as printers and extended warranties.
Some bartenders help maintain order in a bar and make sure that underage and intoxicated patrons are not served alcohol. List relevant experience you've had working as a bouncer or in bar security. You can also mention responsibilities you've had in regard to checking customers' identification or ensuring that intoxicated patrons were not permitted to drive home.
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