Career Objectives for a Hotel Job As a Receptionist

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Career objective statements serve three functions. They describe the type of position you’re looking for, inform potential employers about your skills and spell out important requirements. According to a popular business communications guide by Barron’s Education Series, career objective statements are crucial for résumés but optional for solicited cover letters. When writing an objectives statement for a hotel receptionist position, stress customer service experience, problem solving abilities, and general office proficiency.

Career objectives for a hotel receptionist include customer service, problem solving, and general office proficiency.
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When you’re just starting out, highlight your willingness to learn, any special training you have and career paths that interest you.

Examples:

Objective: To obtain an entry-level position as a hotel receptionist with active involvement in the areas of event planning and office management.

Career Objectives: To utilize my training in business administration, build relationships with hotel guests and provide superior customer service.

Purpose: To acquire a challenging position that will expand my knowledge of hotel management systems and strengthen the problem solving and time management skills I already possess.

Highlight your willingness to learn or any special training you have.
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If you already have experience, you probably have an arsenal of useful hotel industry skills. Don’t pigeonhole yourself to a particular title or specific duties. Different companies use different names for identical job descriptions anyway. You may rule yourself out for a job over semantics.

Examples:

Professional Goals: Utilize my proven customer service skills and marketing knowledge to maintain hotel occupancy rates, increase banquet bookings and ensure customer satisfaction.

Objective: To manage schedules, address customer complaints with win-win solutions and supervise support staff in a hotel environment.

Objective: To secure a position at a four-star hotel in Seattle, Washington, suitable for a professional with 15 years of hotel support experience.

Experienced applicants should mention their hotel industry skills.
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Focus on transferable skills from your previous job. Although specific training and computer programs may not help you land a job in your new field, skills with multiple applications like leadership skills and conflict resolution can be assets for hotel receptionist jobs. Just like entry-level applicants, stress your willingness to learn new skills and programs.

Examples:

Objective: To secure a challenging position with an ABC Hotel that will utilize my problem solving, planning and budget management abilities.

Professional Goals: To put my knowledge of office computer programs, communication skills and call-center experience to use as a hotel receptionist.

Objective: Obtain a team-player position in a people-oriented organization where I can expand my customer-service expertise.

Focus on transferable skills from a previous job if you are switching careers.
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References

  • Over 300 Succesful Business Letters for All Ocassions; Barron's Education Series; 1998
  • Quint Careers Blog
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