A receptionist is an important part of any business or company. Receptionists have a variety of clerical duties in addition to running errands and supporting those working in other positions throughout the company. The receptionist must be able to prioritize work assignments and be involved in a variety of tasks while interacting with many people.
Greet Clients and Visitors
The receptionist provides a first impression of the company in the way she greets visitors, applicants and vendors. She must have a neat and professional appearance, make eye contact and greet each individual upon arrival. At many larger companies, no one sees or talks to upper management or CEOs without first going through the receptionist. This is called being the gatekeeper. As the gatekeeper, the receptionist helps those above her in keeping their busy schedules flowing smoothly and with minimal interruption.
Communication is important and takes up a large part of the receptionist's day. The receptionist answers the phone, which often involves the use of a phone system with multiple lines, and also makes return phone calls for management or other office staff. Written and e-mail correspondence are also part of her job. The receptionist must know how to write a business letter and create a professional e-mail for company clients or employees.
Record keeping is another part of a receptionist's job. This involves maintaining sales and purchase records, taking meeting minutes, filing company communications and recording staff requests and client information. The receptionist must work with word-processing programs, databases and spreadsheets. Highly sensitive records must be handled by the receptionist in a manner that keeps the information confidential.
- Photo Credit paperwork image by Pix by Marti from Fotolia.com
Job Description of a Receptionist
A receptionist is an employee that is trained to help an office establish and/or maintain a professional relationship with patients, visitors and/or...
Duties and Responsibilities of a Waiter
Food-service workers perform an important job that is always in demand. Waiters at restaurants have a responsibility to serve the customers&#039; needs...
Receptionist Work Duties
A receptionist is an office worker who performs many different types of duties depending on the company. She is usually an employee...
Office Receptionist Duties
Office receptionists serve as the front line in any good workplace. They are often the most public face of the company, and...
Restaurant Receptionist Duties
When a customer walks into a restaurant, the first person they usually meet is the receptionist. One of the most vital roles...
Front Desk Receptionist Duties
A front desk receptionist performs an important role within an organization by being the first person a client encounters. The receptionist can...
Receptionist Job Duties
Job duties of receptionists include positive communication, answering phones, taking messages, greeting visitors, making travel arrangements and ordering food, among others. Learn...