Duties of a Computer Technician
The federal government states that computer technician jobs are among the fastest-growing needed skill sets in the business world today. With the opportunity for steady work and high salaries, many people are looking to get into this market by taking classes and getting training. There are many duty and aspects of this job, which leads to a bevy of potential careers.
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Traveling Support Technicians
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Many computer technicians spend the majority of their working responding to businesses and clients at the customers' work places. This means the technician must know the layout of things such as servers, data banks and the wiring for all of the computers in a business. The technician may also be called on to make routine inspections of equipment to make sure software and hardware are in proper working order. Knowledge of a wireless networks is a must. This is a customer driven job.
Support Technicians
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These kinds of technicians may do more of the work from their company's base of operations and rarely interact with customers. They are the ones who write training manuals, handle training of staff and design new systems. They also may designate needed redesigns of software and hardware when needed by a company that then will be sold to customers.
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Help Desk Technicians
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Help desk technicians are the people customers call when they need assistance with things such as home computers, software and telephone lines. Many companies hire technicians with strong people skills who know the ins and outs of the product's systems in order to help people fix problems over the phone. This means being able to listen to a problem and diagnose solutions without being physically present. Job skills include the need for linear thinking, knowledge of common system problem and how to create solutions.
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