Etiquette

Most people are intelligent enough to know exactly how to report poor Customer Service but the most important matter should be timing --- when it should be reported. There is too much poor...

Are you ever baffled by the bad customer service you receive? Do you not understand why you have been treated poorly? This article is to help ensure that you get good customer service 90% of the...

Customer service happens any time the clerk in the convenience store, the cashier at the grocery store or the person on the other end of the telephone line helps you find something or resolve a...

No one likes to have to call customer service. However when it's necessary, there are things you can do to increase the probability that you will get what you want and be satisfied with the...

If you are planning a fancy dinner party, silverware placement is very important in detailing a eloquent dinner. There are a ton of rules of etiquette; however, silverware placement has a...

I know, I know...it's hard to be polite. It's really freaking hard to say crazy things like "please" and "thank you" and "have a nice day", because gosh darn it, YOU...

Most of us has had a bad service experience. Being that I have been in the service industry, I tend to get even more upset. I feel that people in a service experience should treat each customer...

We all tend to make it known if we have a bad experience, but what about a good experience. I have worked in retail for years. We always have complaints on different employees, but hardly ever...

Military service flags are any flags used for the purpose of signifying the armed forces of the United States. They come in the form of specific unit flags, POW flags or general service flags with...

If you used a church sanctuary for a memorial or funeral service, it is a nice gesture to thank the church members for opening their doors and facilities to you and your family. As difficult as...

The service flag was first created by 1917 by Army Capt. Robert L. Queisser, in honor of his two sons who were serving in World War I. The flag grew in popularity in World War II and declined in...

A service flag signifies that a family member is serving in any branch of the United States Armed Forces during a time of war or armed conflict. The tradition began during World War I and...

Customer service is a part of any business. Unfortunately, service is sometimes quite bad. There are a few possible reasons you may experience bad customer service when dealing with a business...

In my other column on customer service, I take the position of the business person. That article is designed to help you overcome a delicate situation with a customer and thereby keep the customer...

You're out for a nice dinner at a fine restaurant and you are getting to the part of the meal you hate: the bill and the tip. How much tip do you give? Tipping is not as hard as it seems and basic...

Whether you are staying at a five-star resort or a local motor inn it's always a good idea to tip your housekeeper. Travelers typically tip for room and bell service, so the person who picks up...

Tipping is always a controversial topic. Even if you agree with tipping, how do you quickly figure it out?

When it comes to tipping in a restaurant, everyone has a different idea! While it is true that I personally may have a skewed view point on how to tip, having spent all of my working life in...

I have given this article a lot of thought. As a long time worker in the service industry, I did not just want to sit down at my computer and rant about bad customers, even though that is really...

Buying a gift for the male professionals in your life can be tricky as you sometimes know little about them outside of their professions. To find that perfect gift, you will need to bridge...

Ever need to know what the tip is on dinner but don't want to whip out your cell phone calculator? Here is a quick and easy way to determine tip for a server.

Thank you notes are an excellent way to express your gratitude for a gift, gesture, or service. They convey acknowledgement and appreciation while meeting the standards of proper etiquette. They...

Customer service representatives hear complaints all day. They get yelled at, complained to, and blamed for things that are not their fault. And, if they genuinely can not help someone, they risk...

Pizza delivery drivers are much like waiters. They make sure your food is correct, and bring it to your table. In addition, they use their own cars and gas to get it there for you. Proper...

It's Friday night. You've had a long week of work. Cooking is just about the last thing on your mind. What to do? Call the pizza delivery guy, right? But don't forget the tip. But how much should...

Quality customer service is important for all businesses to maintain. However, there are times when an employee acts incorrectly or a product or service is not satisfactory to the customer. When...

I am writing this article to help people who tend to receive bad service when dining out.This may not seem important to some but if u tend to encounter bad customer service on a regular basis then...

There is times when you will have a large problem and need to call customer service. Sometimes dealing with customer service can be very aggravating. Although it is aggravating, calling customer...

Anyone who has ever worked a real job, and dealt with the public has had a run-in with an angry customer. There are many different ways you could react to a negative customer but the best way is...

A compliment letter is a thoughtful way to show the appreciation you have for exceptional service you received. Especially during this economy, employees need recognition for their outstanding...

Not knowing the proper amount to tip someone can be confusing. Depending on the service rendered and the bill amount, the tip varies. Instead of carrying around a calculator to figure out how much...

Table setting today has become such an art it has spawned a new name: "Tablescaping." Elaborate decorative elements are incorporated into formal table settings that reflect the theme of the...

Most people already have a certain "way" to tip. Some tip depending on how many people there are. Some double the tax. And some don't tip much. But what most people don't know is...

Many people depend on tips as a primary source of their income. When service workers aren’t tipped to the standard expectation, their paycheck, which is usually low due to the tips they are...

If you have ever been a student, applied for a job or conducted business with clients, you know how important a testimonial is. A testimonial is an acknowledgment of one's achievements, qualities...

Learn some tips to remain calm while getting what you need from a foreign customer service representative.

Knowing how much to tip and who to tip can be tricky, so here are a few tipping guidelines. Hopefully we all know by now to tip our waiters and waitresses at least fifteen to twenty percent. Most...

"Name, rank and serial number" is the mantra of the military. Having the vital statistics of a service member is the key to a successful search. These tips will guide you through the labyrinth of...

It's that time again. You get your bill in the mail and they've overcharged you. Or for some reason your payment didn't get processed and they're saying it's your fault and they want to charge you...

It's easy to get caught up in the every day doings of being in retail or customer service. More and more cashiers seem to care less. Here are some easy ways to improve your customer service skills

Got a problem and need to call a customer service representative to get the job done? Does this process seem to be more difficult than what it really needs to be. The following steps should make...

As a waitress of 3 years, I've encountered a wide variety of tipping procedures. Some people are generous, some are cheap, and some are simply clueless. If you're the latter, here is some basic...

Being kind doesn't always come naturally in certain circumstances. Having to deal with customer service reps on the phone can be one of those circumstances.

Everyone has had to call a telephone customer service center for help on an account or purchase they have made at one time or another. Oftentimes they aren't calling to give praise, but to...

Customer service lines in America are notorious for being ineffective and frustrating. But just by saying the right thing, being persistent, and not being afraid to stick up for yourself, you can...

Customer service is the core reason a company will fail or succeed in the marketplace. Most large companies use quality control practices to ensure that the high standards they set are being...

The customer’s always right. Right? That’s not always the case. These tips should help you to not only be a better customer, but also to receive better customer service.

The art of writing a thoughtful thank-you note is declining due to more and more people taking the easy way out and either emailing or texting their gratitude. This article will provide you with...

Unsatisfied with your cellphone service? phone calls and emails getting you nowhere? Having a hard time getting a refund for that product that went bust?

You may dine out only on special occasions, or you may be a familiar face at several restaurants. This article will give you a few tips on getting better service.