Etiquette

Apologizing for something you did wrong can be a challenge, especially for those stubborn at heart. Sometimes apologizing is the only way to save face in a situation. The art of the apology is...

Cerebral palsy is often a very debilitating disease. Persons suffering from this disease cannot fully control their motor functions (especially their muscle control and coordination). Being around...

A comprehensive how to on how to text message properly. And a few tips on text messaging etiquette.

Every person has that one night out with a friend or significant other that you just don't want to do or it doesn't seem like a good idea when you first hear about it. But for all your decorum...

While the letter-writing format is best suited for presenting a message from a single person, there are times when joint written communication is required, such as letters from couples. When...

Thinking of the other person as well as yourself.

A lot of people are great talkers. Our gregarious society places a lot of value on extroversion and assertiveness. However, for some people, being outgoing isn't something that just comes...

You've written the guest list and sent out the invitations. You've built a menu and gathered the decorations. It's all coming together perfectly, but once you're standing in the grocery store,...

If you see some injustice being done, you can stand up for what's right. Here are the steps to follow to make sure you come off as an effective representative of truth, justice, and the American...

Writing a thank you card is a gracious way to accept and express appreciation of a gift. People usually write these to their friends and family--the people they know best in life. In spite of that...

You are surrounded by sound everyday; however, you may not always be able to hear it. Deafness is a condition whereby the person cannot hear sounds from either one or both of his or her ears....

Becoming a nice person (If you are not already) is very easy and will benefit you as well as others in many ways. You will be happier, life will be easier and others will have more respect for you...

It can be nerve-wracking to communicate with someone who is hearing or communication impaired. You may not be sure of the proper etiquette, or know how to get your information across. Some people...

Why is behavior important first of all? Great question behavior is important in many ways if you're a manager is important to know behavior of different employees when you talk to them about...

My thank you note from Mrs. Jacqueline Kennedy, is a special and treasured keepsake. I was in second grade and the nuns helped us write notes of condolence to the First Lady. It was a somber...

No one likes to have to call customer service. However when it's necessary, there are things you can do to increase the probability that you will get what you want and be satisfied with the...

Nobody grieves in the same way, so attempting to comfort someone who has lost a loved one can be a daunting task. You may be afraid of saying the wrong thing, causing the grieving person to feel...

Turning 21 signals a final passage into adulthood, and the occasion often calls for a special toast or speech to commemorate. Many people become nervous while speaking in public, making it more...

Community networking websites are growing dramatically in popularity working seamlessly with cell phone applications, providing an infinite virtual hub for games, entertainment, friendship, love,...

If you have ever received a long-winded voicemail message; been called by the same person every 10 minutes; been admonished, dumped or fired by voicemail; or had someone answer your phone call...

Narcissists are people who are simply intrigued by themselves. They talk about themselves, demand admiration and recognition and believe everyone else should be jealous of them. They might even...

Bella DePaulo, a psychology professor at UC Santa Barbara, says that the motivation behind deception falls into two main categories---a person will either lie to make himself look good or to spare...

Jealousy is dangerous. It comes with an untrustworthy attitude and leads to situations caused by reckless motives. Jealousy has resulted in many lives being taken, many disputes and the breakup of...

Becoming assertive means you possess the ability to express yourself openly and honestly while respecting another person. Assertiveness is a skill which is developed over time. If you take time...

Many of us believe in love at first sight. Some others may not believe in this concept, but you have to agree that the eyes are great way to express love. You might use eyes as a language of...

Listening properly—that is, concentrating on the speaker and paying attention—is one of Americans’ biggest weak spots. Our minds always seem to be somewhere else, and all those communication...

Are you tired of forgetting someone's name? Do you always have a hard time remembering a person's name even after just meeting them? Here is a super quick and easy way to cement a person's name...

People skills are essential in many different aspects of life, from personal relationships to professional interactions. Sometimes known as emotional intelligence, people skills allow you to get...

We walk through life at times as if telling someone that something on them is undone, or needs to be fixed is a crime, or we are too weak to handle negative feedback. Next time we should tell...

Did you ever go to the store, get what you needed and walked up to the checkout area and notice all the lines are long and busy. Well here are some observations from someone who does not like to...

Video relay calls present a new communication tool for hearing impaired individuals. It is now possible to contact a person with hearing loss through a video relay call by calling a number and...

“Ahh! There’s that new kid! Oh no, he’s talking to me! What do I do? What do I say?” “Hey, there’s that new employee at the coffee machine. Uh oh, he’s coming over here! I don’t know what to...

If you're a person that's always on time, it can be frustrating when people are late for things such as meetings, work, or spending time with you. Chronic lateness is a problem in people who...

When you're asked to do something inappropriate at work-whether it's a minor request, like keeping an eye on the boss' visiting child while she goes to a meeting in another department, or...

The word sober has several definitions, depending on the context in which it is used. Sober is most often used as an adjective, however it also has one use as a verb.

The growing use of e-mail, text messaging, Facebook, and Twitter makes the telephone sound almost antiquated. Most people would rather send a quick message on a screen than make an actual phone...

Finding an old friend's address is usually simple when you have her first and last name. Knowing what area she lives in is helpful as well, even if it is a broad area, like the northern part of...

Graduating from high school or college was an incredible achievement that required years of effort and more than a little frustration. Such an event should not go unrewarded. Of course, that...

Honesty is one of the most important qualities a person should hold. An honest person is one who can be upfront about who they are, what they have done, and what they plan to do in the future. ...

This article focuses on telling people about the importance of writing a sorry letter. It would tell everyone how an apology letter would be very supportive to make your life and relationships...

In my other column on customer service, I take the position of the business person. That article is designed to help you overcome a delicate situation with a customer and thereby keep the customer...

Deciding what you want to give someone for a gift can be very difficult. What will the person actually want? Will they like what I think is a good gift? These are all questions that you will...

The moment a person lays eyes on you, they size you up. This is especially true in the business world, where appearance matters. Chances are, you have taken care of the basics: You look...

Whether you work at a bank, customer service center, or some other work place that requires you to be face to face with people you don’t know, it’s important that you are able to hold a steady...

If one of your roles at your job is answering the telephone or making calls, this may seem like a fairly simple task. It's true that phone communication is not difficult, but it still should not...

Do you struggle with becoming embarrassed when you receive a compliment? Here's how to receive a compliment naturally and gracefully:

One of the easiest ways to cheer up a friend or family member who is sick is to send them a Get Well card. These cards not only express your sympathy for the person, but also show that you truly...

When someone passes away, we want to remember that person and support the ones left behind. When written with care, a sympathy card can be a very good way to respond to a loss. Take a few minutes...

No one would willingly enter in to a relationship with a narcissist but some do find themselves in a very strange and volatile love connection with these individuals. Picture this: You've been...

This summer's health care town hall meetings brought the issue of civility in our country to the forefront. Later actions of Serena Williams, Congressman Joe Wilson, and Kanye West, have people...