Quality assurance and quality improvement are closely related concepts having to do with quality management of a manufacturing production process. Quality assurance is related to overseeing of the existing quality control processes whereas quality improvement is about improving upon production process and results.
Quality Assurance Basics
One word that distinguishes quality assurance from other quality control concepts is "confidence." Quality assurance is about giving confidence to potential buyers that production processes are designed to optimize production and efficiency. Manufacturing can only offer this assurance if leaders are certain themselves in specific control processes.
Quality Improvement Basics
Quality improvement is more concerned with the actual effectiveness of quality controls and effective production processes. Companies that are concerned with maintaining a strong reputation for quality must constantly look to improve on best practices for production. This means monitoring quality and efficiency performance of equipment, employees and processes. Typically, companies want to improve both the quality of production and the efficiency in an ongoing pursuit of optimization.
Naturally, assuring standards of production quality in the present is critical to getting and retaining buyers. Quality improvement processes are necessary for retaining buyers and keeping up with competitors. If your company does not look for new and better ways to produce products, your competition will. This creates a competitive disadvantage and can make your quality performance poor and your efficiency rates low compared to industry standards.
Industry standards are baseline measure of expected performance that individual companies can measure themselves against to find opportunities for improvement. For instance, if an industry standard is to produce widgets with a certain size-to-weight ratio, your company would want to assure customers that you have the production capabilities to make widgets at or above the standard. You also want to monitor production to find improvements in your processes that allow you to stay ahead of increased standards so your widget size-to-weight ratios do not fall below future standards.
- Photo Credit Felipe Dupouy/Lifesize/Getty Images
Productivity Improvement Tools
Productivity is affected by a variety of factors, from the equipment used to the attitude of the employees to the quality of...
Quality Assurance Policies & Procedures
A quality assurance program is a system of policies and procedures designed to continually improve specific business processes. While most popular in...
What Is Quality Assurance in Health Care?
Anyone who works in the health care industry can attest to the regulations and mandates that permeate the system. Due to the...
Define Quality Assurance Audit
A quality assurance audit is a process conducted by either an internal or external auditor that helps to ensure an organization's systems...
Description of a Quality Coordinator Position
A quality coordinator works in a variety of industries, ensuring that the products manufactured or the services provided meet required quality standards....
How to Measure Quality Perfomance in Production Management
Production management is usually concerned with the amount of product that is being produced. A production rate indicates how many products are...
How to Write a Hospital Performance Improvement Plan
Most hospitals maintain a quality department that oversees general hospital operational and clinical performance. Quality managers complete audits of the hospital and...
What Is the Difference Between Auditing & Assurance?
University students and graduates looking for a career in the financial sector should be able to differentiate between two very similar roles:...
The Importance of Quality Assurance
Quality assurance is a system companies use to review products, and the production system, to ensure consistent, quality results. Manufacturing organizations, as...
The Differences in Quality Control and Quality Assurance
The terms "quality control" and "quality assurance" are not synonymous. There is a distinct difference between them both in meaning and purpose....