Bank tellers are responsible for a variety of different tasks throughout the course of their day. These responsibilities range from things like computing fees, interest and services charges, making calculations by hand or using a calculator, balancing the cash drawer at the end of their shift and explaining products to customers. These free activities will help individuals who have or are seeking a bank teller position hone their math skills to be fully prepared for their jobs.
The Federal Reserve Bank of St. Louis designed this set of curriculum. While intended for high school finance classes, it provides bank tellers with many resources that will help them improve their banking skills. For example, Savvy Savers teaches users how to calculate compound interest and learn about investments. So How Much Are You Really Paying for that Loan? helps users learn how to calculate an annual percentage rate (APR) and explain short-term loans. Finally, Cash the Check and Track the Dough teachers users about the different components of a check and allows them to practice entering information into an account register and track a balance.
Balancing Act: Microfinance Accounting Game
This game provides bank tellers with the opportunity to practice accounting and decision making skills. The game requires at least four to five players, and all instructions and materials can be downloaded from Reference #2. Players will act as managers of small microfinance institutions, moving around the gameboard and encountering different "transactions" on the board. These transactions will require players to make entries into their balance sheets and cash ledgers, making the necessary calculations for loans, interest rates and fees.
It All Adds Up
This site contains five interactive modules that will help bank tellers increase their competence in financial areas such as simple math problems, compound and simple interest, credit cards, investments and interest rates. Activities include things like practicing credit application evaluations, quizzes on saving and investing and making simple math calculations. These activities are all ways to improve bank tellers' abilities to explain concepts to their customers and complete calculations more quickly.
Grand Scam Challenge
The Federal Trade Commission offers several games to help bank tellers improve their financial literacy. First is Spot That Scam! where players act as game show contestants and must answer multiple-choice questions about financial items such as student loans, identifying possible scams. Bargainville has a similar set up, but asks players to answer questions related to financial responsibility. Finally, Fact or Fiction offers players another opportunity to test their knowledge about finance terms and possible financial scams.
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