What Are the Qualifications of Retail Team Leaders?
In many retail settings, salespeople are organized into teams and asked to work cooperatively to complete sales tasks. When sales teams are used, many companies rely on retail team leaders to manage these groupings. Individuals who hold these positions are often required to possess additional qualifications, and as a result, they can command more pay than standard retail workers.
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Education
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While not universally the case, many companies prefer retail team leaders who have some training in business. Depending on the company, they may require individuals to possess an associate or bachelor's degree in business or a related field. Companies that do not require this training almost always give preference to candidates who possess this extra education.
Retail Experience
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Experience in the retail setting is universally required of retail team leaders. While the length of this experience may vary, most companies prefer that individuals under consideration for this position hold between three and five years of relevant retail experience, either with the company itself or with one that offers related goods. Because of this retail experience, team leaders are often promoted from within rather than hired fresh.
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Teamwork Skills
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To effectively lead a team, an individual must possess teamwork skills. Often hiring officials will observe individuals whom they are considering promoting to see if they possess the skills necessary to work as a part of a team and lead co-workers in accomplishing sales-related tasks.
Organizational Abilities
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Team leaders often are required to be more organizationally skilled than those who work under them. Because team leaders may be required to keep complex records or report on their teams' sales effectiveness, they must have the skills necessary to complete these potentially detailed tasks. As with teamwork, hiring officials generally measure candidates' possession of these skills through observation.
Additional Training
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In some companies, team leaders are required to complete additional training. This training may be company-specific or focused on the industry in which the individual works. For example, if the individual will lead a team in a retail setting in which food is sold, the individual may be expected to complete serve-safe training in which he learns the basics of safe food-handling practices.
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