The Salary Range of a Client Services Analyst

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Client service analysts bridge client needs with goods and services.
Client service analysts bridge client needs with goods and services. (Image: Comstock/Comstock/Getty Images)

Client services analysts exercise duties and responsibilities similar to those of market research analysts, and their salaries reflect those similarities. Analysts specializing in client services mine databases on customer behavior to help clients better understand their customers. They also match client needs and wants with appropriate products and services. Client services analysts work in marketing and consulting firms, insurance carriers, health care organizations and technology companies. Salaries differ across employers and industrial sectors.

Identification

Client services analysts exercise duties and responsibilities similar to those of market research analysts and their salaries reflect those similarities. Analysts specializing in client services mine databases on customer behavior to help clients better understand their customers. They also match client needs and wants with appropriate products and services. Client services analysts work in marketing and consulting firms, insurance carriers, health care organizations and technology companies. Salaries differ across employers and industrial sectors.

Salary Ranges

Salaries for client services analysts and other market research specialists range from $34,260 a year for the bottom 10 percent to $111,900 a year for the top 10 percent in this profession. The median salary for a client services analyst was $61,580 in 2009, the U.S. Bureau of Labor Statistics reported. The average annual salary for client services and market research analysts in 2009 was $67,500.

Salaries by Sector

The industries with the highest employment of client services and market research analysts included management and technical consulting firms, computer systems firms and insurance companies, according to BLS information. Client services analysts employed by management and technical consulting firms earned an average of $64,360 a year in 2010, while analysts employed by insurance carriers earned $65,110 a year, on average. In the computer systems design industry, salaries for client services analysts averaged $81,040 a year.

Highest Paying Industries

The highest paying industries that employed client services analysts included information technology firms and the executive branch of the federal government. According to the bureau, salaries for client services and marketing analysts in semiconductor, software and computer equipment firms ranged from $89,610 to $101,210 a year. Analysts in the Federal Executive Branch received an average annual salary of $90,010 a year.

Qualifications

Becoming a client services analyst and earning the salary of this job requires a minimum of a bachelor’s degree, usually in business, marketing, computer science or a related field. Analysts need excellent computer and data analysis skills, as well as strong communication abilities.

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