Facebook & IE8 Issues

Windows XP, Vista and Windows 7 users may run into common issues when trying to access Facebook with the Internet Explorer 8, also known as IE8, web browser. Web pages built for previous Internet Explorer versions might not be supported in IE8. Some pages will look misaligned or not even work at all. This browser offers users many new features, but it does have compatibility problems that will not properly display Facebook unless fixed.

  1. Can't Delete Posts or Like

    • IE8 users will find that the option to delete posts by clicking on the "X" to the right side of the post is disabled in their browser. The "like" option under posts is sometimes disabled as well. The reason for this is that some websites do not display correctly in IE8. Windows 7 may notice a "Compatibility View" button that resembles a broken page on their Address bar when this is the case.

    Login Issues

    • Facebook does not keep IE8 users logged in and will ask them to log in again while browsing the website. Facebook will also ask users to sign in again even if they selected "Keep me logged in." To fix this issue, you have to troubleshoot your login cookies. A cookie is a file that is used to store site preferences and authentication information. Turn off the browser's InPrivate Browsing mode and make sure that IE8 isn't clearing cookies when you close your browser, by clicking on "Tools" and then on "Internet Options." Under the General tab, deselect "Delete browsing history on exit."

    No Connectivity

    • IE8 can also hang on a page when you try to log in to Facebook. Some users will get a blank page or they may receive an error message that says "Internet Explorer cannot display the webpage." First try to visit another website to make sure you are not having a connectivity issue. Try resetting your browser to its default settings if you can access other websites. If the problem persists, you probably just have a browser compatibility issue.

    Solution

    • Since Facebook is not optimized for IE8, users will have to use browser's "Compatibility View" settings to get it to display pages the way older versions of Internet Explorer do. When you're on Facebook, click on "Tools" then click on "Compatibility View Settings." An "Add this Website" window will pop up with Facebook inside it. Click on the "add" button." If "Compatibility View" does not solve your Facebook problems, you can also update Internet Explorer. Refer to the resources on how to update IE8.

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