How Can I Stop Companies From Charging My Credit Card?


If you choose to pay for certain items or services through automatic billing, the companies then have the authorization to regularly withdraw money from your account. When you decide not to continue paying by automatic billing anymore, you can stop the payments by notifying the billing companies and maybe your credit card lender, as well.

Notifying the Biller

  • You should start the process by sending a written notification to the billing companies, requesting that they stop charging your credit card. Keep a copy of this letter for your record. When you authorized the automatic payment method, you made an agreement with the billing companies. As such, you need to cancel the payments with the billing companies, according to the Comptroller of the Currency Administrator of National Banks.

Notifying the Bank

  • If the charges continue even after you notify the billing companies, you should send another written notification, this time to your credit card issuer. In your letter, you should state that you did not authorize the charges and request that the credit card issuer stop the payments. Include a copy of the letter you sent the billing companies to prove that you have indeed requested that they stop the charges. Check your credit card statement for details on where to send billing error notifications because it is usually a different address from the credit card payment address.

Notifying the Bank First

  • Banks are often reluctant to block automatic payments before you notify the billing companies because of the amount of effort involved. However, your bank has the power to block the payments, although you may have to pay a fee for the service. If you notify the credit card issuer first, it usually stops the charges with no problem, according to MSN Money. In some cases, the bank may ask that you contact the billing companies, in which case you should send a notification letter to the billing companies.


  • To get your payments back, you should send the notification to the bank within 60 days of receiving the credit card statement that contains the automatic charges you wish to stop. Your credit card issuer then has 10 days to restore the charged amount to your account and 45 days to investigate the case. Within 90 days, your credit card issuer has to resolve the problem with the billing companies.

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