What Is Reported to an Apartment Leasing Agent?
An apartment leasing agent is the individual who helps manage the apartment building. This person commonly works for a management company or for the landlord directly. If you're an apartment-dweller, you have the right to report certain issues to the leasing agent. As a representative of the landlord, he is responsible for helping you resolve these issues, especially ones involving the habitability of the apartment, as quickly as possible.
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Rodents
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Rodents and other pests may make an apartment uninhabitable. The leasing agent is responsible for hiring an exterminator to fix the problem. If after many attempts to get this issue resolved the agent does not send help, in some cases you can pay for the extermination yourself and deduct the cost from your rent after informing the apartment management company. Examine your state's landlord-tenant laws before taking this action.
Security Breaches
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If windows, doors or locks are broken in the apartment, you should report this to the leasing agent immediately. It presents a security risk for both you and the apartment building in general. If you have other security-related issues that occur on an ongoing basis, such as a problem with non-tenants getting into the building and hanging out or participating in unacceptable behaviors, you should notify the police as well as the leasing agent.
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Leaks
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You must report any leaks from or into your apartment to the leasing agent. For instance, if you see a drip from the ceiling or your own bathroom overflows with water, the agent needs to know as soon as possible. In addition to water leaks, gas and other related leaks are urgent and should be reported to the gas company first and foremost. Then you should call your leasing agent to inform her of the issue as well, as this is a major hazard. She may have to replace or repair appliances she's provided in the apartment.
Other Uninhabitable Conditions
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Report any other conditions that you believe make the apartment uninhabitable. The law varies by state, but, in general, "habitable" means that the space is fit for a person to live in safely and it is up to local building codes. For instance, if you notice potential hazards in the living space, like a loose floorboard or a loose railing on a balcony, the leasing agent should know about it as soon as possible. If the apartment's heating unit doesn't work and the space is cold, that is another major issue that the leasing agent must resolve quickly. You should also report hazards in common areas.
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